Jim Butler KIA - Service Center

Usually with each maintenance a car wash is done and for some reason this time my car was not washed...same dust and dirt on the outside as there was when I dropped it off. I will say the attempts to try an some reason this time my car was not washed...same dust and dirt on the outside as there was when I dropped it off. I will say the attempts to try and always replace something (tires, filters, etc) so I can pay a lot more is somewhat annoying and a makes it feel kind of dishonest. I say that because other car service centers/locations say it is not needed usually and it was an attempt to try to get the bill over a certain amount. More

There was a creaking sound on Initial pickup. It did not get fixed properly and the noice is coming back again It did not get fixed properly and the noice is coming back again More

Great experience for buying a car, there estimated timeframe for when we would be the car was accurate. timeframe for when we would be the car was accurate. More

Everyone was so pleasant and courteous! Zach Farrell and his finance manager went above and beyond to help me get into a great vehicle! I took a handful of business cards to pass out, so ot Zach Farrell and his finance manager went above and beyond to help me get into a great vehicle! I took a handful of business cards to pass out, so others can experience the same. More

I had to change my appointment date and James was very helpful. Our Seltos was needing a service call and he got me in and out in a very timely manner. Jim Butler Kia has a team of really good people fr helpful. Our Seltos was needing a service call and he got me in and out in a very timely manner. Jim Butler Kia has a team of really good people friendly, good communications and quality service. Sterling! More

My car seat is not fixed yet it going to be a month now. It's a new car. The after sales service is pathetic. I wish I never gave them my business It's a new car. The after sales service is pathetic. I wish I never gave them my business More

Keith took really good care of me has been my service advisor since 2015 would always recommend him advisor since 2015 would always recommend him More

Easy drop off, i was helped quickly and efficiently and with kindness. Everyone was helpgul with kindness. Everyone was helpgul More

Outstanding service and very courteous Jonathan took the time when I got there and left the time when I got there and left More

Keith‘s very efficient. They are very knowledgeable. He has Helped to explain the issues as they rise. He definitely knows his business. They are very knowledgeable. He has Helped to explain the issues as they rise. He definitely knows his business. More