Jim Butler KIA - Service Center

A Friendly staff with excellent customer service! A fast wait time, along with a beautiful showroom attached to the waiting area! A fast wait time, along with a beautiful showroom attached to the waiting area! More

Did not do the service I brought it in for. Did not solve the issue the first time. Did not explain what car needed. Never called to tell me if they got the parts they were supposed to order. S Did not solve the issue the first time. Did not explain what car needed. Never called to tell me if they got the parts they were supposed to order. Still have not heard from them and it has been almost a month More

I thought iWaited a little too long to have a license plate brackets put on. plate brackets put on. More

I had an appointment to get my oil changed but I was there over 2 hours for that to get done. Everyone was very nice but I don't think when you have an appointment it should take that long. there over 2 hours for that to get done. Everyone was very nice but I don't think when you have an appointment it should take that long. More

Waiting time is high even though had an appointment for maintenance. Had to reschedule for the recall maintenance. Had to reschedule for the recall More

Excellent dealer service. Cheryl Cooper was extremely helpful and knowledgable in processing our transaction. I don't remember Keith Sutton -- sorry Keith. Scott was also v Cheryl Cooper was extremely helpful and knowledgable in processing our transaction. I don't remember Keith Sutton -- sorry Keith. Scott was also very helpful and careful to complete paperwork. I had no service work done that I know of. More

Keith does and awesome job and always honest, so appreciate working with him and the other folks at JBK. appreciate working with him and the other folks at JBK. More

I had an exceptional experience at Jim Butler Kia! From the moment I walked in, the team made me feel welcomed and comfortable. The sales staff were knowledgeable, patient, and took the time to unders From the moment I walked in, the team made me feel welcomed and comfortable. The sales staff were knowledgeable, patient, and took the time to understand exactly what I was looking for. They didn’t pressure me into a sale, which I really appreciated. The selection of vehicles was great, and I found the perfect car for my needs. More

Oil leaked after oil change. Complimentary car wash sucked. Your staff was very unfriendly and rude. Complimentary car wash sucked. Your staff was very unfriendly and rude. More

Very kind and inviting. Helped me figure out where to go for parts and services Helped me figure out where to go for parts and services More