815 Reviews of Jim Butler KIA - Service Center
I didn't deal with service dept so unsure why you want a review from me. We bought a new car and the new car prep was awful. review from me. We bought a new car and the new car prep was awful. More
Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. I was pleased with how quickly I could get an appointment. Keith is exceptional. More
Keith Sutton is amazing. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. More
Had a horrible experience with the first selection and wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went b wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went back in and talked with Cheryl and John the store manager went above and beyond to make it happen More
Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More
This dealership is very customer focused. The entire team from intake representatives and mechanics to staff members. The entire team from intake representatives and mechanics to staff members. More
Costumer focused, friendly and boy did Cheryl work hard for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. More
Getting in was quick, staff was quick to validate my appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. More
Great service and timely service completion. Keith always keeps you apprised of the work status & any findings throughout the process. Keith always keeps you apprised of the work status & any findings throughout the process. More
Keith was excellent to work with. He understood my problem, got it fixed and kept me informed as to when my car would be ready. He understood my problem, got it fixed and kept me informed as to when my car would be ready. More