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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

April 23, 2017

Excellent Customer Service I had the pleasure of having Sam Chads as my salesman in purchasing my 2017 Honda CR-V Touring. He took excellent care of me. I live about a hour and More

by Ash24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Cheng
May 01, 2017 -

Jim Coleman Honda responded

Hi,Amber! Thank you for the 4 star rating! We're glad you enjoyed it and loved the Maryland theme! We apologize that your server was unaware of the game drink specials. We've informed all of our staff of our drink specials, but it sounds like one may have fallen through the cracks. Thank you again for the feedback and we'll make sure everyone knows the specials! Hope to see you again soon!

April 21, 2017

Purchase used vehicle for daughter Sales person was extremely helpful with locating a vehicle that met my needs. Didn't try to upsell me on a vehicle that was beyond my budget More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Devine
May 01, 2017 -

Jim Coleman Honda responded

Hi, Thank you so much for taking the time to review us. We appreciate your business and are very happy to hear that you are happy with your car purchase. We pride our selves in our customer service and we loved hearing that our staff was able to provide that for you. We look forward to seeing you again.

April 19, 2017

Ready to help My old car was abruptly failing, so I needed to make a purchase in a hurry. The staff was extremely helpful. They showed me the car I had seen on the More

by New and blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jackie, Victor
May 01, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to review us. We are very happy to hear that you experienced exceptional customer service and our staff was able to find a car that you loved. We appreciate your business and look forward to seeing you again!

April 17, 2017

Honda Civic hatchback Ex 2017 We love the service of our salesman Victor Helinsky excellent and very helpful! Highly recommended and Also Joe Proscia the financial guy was good in More

by magana74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Helinsky
Apr 20, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 star review! We are very happy to hear that Victor and Joe were able to make your car buying experience smooth and easy for you! We appreciate your business and hope that you continue using us in the future!

April 13, 2017

The se My car was taken as soon as I arrived and the service was completed in a timely manner. All work performed was reviewed with me by Purvis Burke. More

by Harriett Tootle
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2017 -

Jim Coleman Honda responded

Hi Harriett, Thank for leaving us a great review! We are very happy to that our employee, Purvis took great care of you and you we hope you continue using us in the future!

Apr 17, 2017 -

Jim Coleman Honda responded

Hi Harriett, Thank for leaving us a great review! We are very happy to that our employee, Purvis took great care of you and you we hope you continue using us in the future!

April 12, 2017

Oil change Always neat and clean and polite and concerns. Advise you of your next upcoming service and what is needed to be done and able to take care of. More

by honda.linda321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 star review and the positive feedback! We hope you continue using us in the future for all your car buying needs!

April 12, 2017

Schedule They provided service in a timely manor. I needed the car by 2pm and they had it ready and waiting. I signed the paperwork and was out the door in l More

by cmd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Seely
Apr 17, 2017 -

Jim Coleman Honda responded

Thank you for the 5 star review! We appreciate your business and are very happy to hear that you received exceptional customer service. We hope you continue using us in the future!

April 10, 2017

Courtesy and helpful The sales Person Mr. Gowda has been very helpful and deals with customers in a professional way. I would recommend this dealership to anyone who wish More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 stars! We appreciate your business and were very happy to hear that you received exceptional service. We hope you continue using us in the future!

Apr 12, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 stars! We appreciate your business and were very happy to hear that you received exceptional service. We hope you continue using us in the future!

April 08, 2017

Just OK They just want to sell cars, not provide exceptional service. Sam was OK. Stay away from George. Better service at other Honda dealers for sure. More

by map4443
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, George
May 10, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to review us. We are terribly sorry to hear that you are unhappy with our services. Our number one goal is always to provide exceptional customer service and for all of your customers to leave our lot happy with our services. If you would like to discuss this matter any further, please contact Ray at rfenster@jimcolemanhonda.com. Thank you again for the feedback and we hope to hear from you.

April 07, 2017

Used car purchase This was a good experience. Good people! Had no worries. Car was clean, sales person was helpful when I had question. Didn't take to long. More

by Donapuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan, Dawn Burger, Rick Gysel, Lonnie Mazza
Apr 12, 2017 -

Jim Coleman Honda responded

Thank you for the 5 stars!! We love hearing that you left our lot happy, as this is our number one goal! We appreciate your business and hope to you continue using us in the future.

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