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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

February 23, 2017

Periodic Maintenance The initial visit was for an oil change and tire rotation, however, two other items were identified that needed attention. These additional items we More

by Busy7930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Tabonsky
Mar 28, 2017 -

Jim Coleman Honda responded

Our service team always wants to make sure that you are driving around in the safest vehicle possible! We care about our clients here at Jim Coleman, and we are so happy to have you driving safe!

February 22, 2017

Simplistic service for basic needs The dealership itself doesn't offer much to the customer- ONLY its presidents club members. Other dealerships will offer free services in the first ye More

by Wmk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Jim Coleman Honda responded

We are so happy you had such a wonderful experience with Cliff. We will absolutely forward the compliment to him! Drive Safe!

February 19, 2017

Only choice For service in our Hondas for the past 13 years! Cliff Webb is awesome--I only deal with him. We can depend on him for frank and honest recommendatio More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Honesty is the only policy at Jim Coleman! Thanks for the stellar review, Connie! Drive safe.

February 18, 2017

Very good service Purchasing a certified use car Great experience From the salesman Sam to the financing the processing was very friendly and speedy. I would recomm More

by HermanB. Gaines, SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor, Dawn Burger, James Artis
Mar 24, 2017 -

Jim Coleman Honda responded

Thank you so much Herman! Definitely suggest us to your friends and family, you are a part of ours! Drive safe!

February 18, 2017

Oil change and brakes A different dealer suggested I needed new front brakes and would have to replace the rotors also. Jim coleman said the rotors just had to be resurfac More

by Brian McSweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for your awesome review, Brian! We at Jim Coleman pride ourselves on being honest, hard working, and providing the best customer service in the industry. We can't wait to take care of whatever your next car care need may be! Drive Safe!

February 16, 2017

Service I am always treated as if I'm the only person at the service department when I take my car in for service. Purvis Burke is always very professional a More

by Breezybeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for such an amazing review, Breezy! We will 100% pass on the wonderful compliment to Purvis. Drive Safe!

February 15, 2017

Family member Cliff answered all my questions prior to having my service. Explained what they would be doing, approximately how long it would take, how much it wou More

by Janet123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thank you so much for taking time out of your day to compliment Cliffs outstanding customer service! We at Jim Coleman pride ourselves on that. We can't wait to see you for whatever your next car care need may be, Drive Safe!

February 12, 2017

Cliff Webb is a fabulous service advisor Cliff Web is extremely helpful, explains issues very well and is and a great listener. One reason I keep buying Hondas is I know I will get great se More

by profstu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks so much for such an amazing compliment! We will pass it on to Cliff for sure! Drive Safe!

February 09, 2017

Oil change, power steering fluid change, Coolant fluid flush . Sam Wu was my service writer and provided me with excellent service and kept me informed on the status of my vehicle. More

by HondaJimColeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM Wu
Mar 24, 2017 -

Jim Coleman Honda responded

We always want to make sure that every piece of your cars health is in tip top shape! We are glad Sam Wu made you drive off of our lot happy! Drive Safe!

February 09, 2017

Smooth , relax The salesman was very helpful knowledgeable and relax. Sam was our salesman and I would highly recommend him.He was very accommodating . He make us fe More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for your awesome review, CRV! We'll pass the compliment on to Sam, Drive Safe!

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