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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

July 02, 2016

Great Service - Always Over the years Jim Coleman Honda has always, and consistently, provided truly outstanding service from helping manage what needs to be done, helping k More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Jul 05, 2016 -

Jim Coleman Honda responded

Jim Coleman Honda thanks you for your support. We love to hear from our customers who receive superior customer care from our staff time after time. Our Service Department team is always happy to make our customers lives a little bit easier. Have a great day!

July 02, 2016

Recent Service at Jim Coleman Honda I called and made an appointment to have my engine oil and filter changed. I also requested an inspection of my AC system to be sure there is adequat More

by Bruce123
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Jim Coleman Honda responded

Thank you for your review, Bruce. It sounds like our Service Department turned out another satisfied customer. Jim Coleman Honda lives by fast and efficient service, so we don't have to keep our customers waiting. We look forward to seeing you again at your next service. Take care.

July 01, 2016

Easy going atmosphere, great customer service We worked with Kean Thompson, he was a great salesman and worked with us through our many questions and car buying process. I felt Kean definitely had More

by ColumbiaCustomer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kean Thompson
Jul 04, 2016 -

Jim Coleman Honda responded

Thanks for your review of Jim Coleman Honda! We're happy to hear that your buying process went smoothly and that you are happy with the level of service our staff provided you! You can count on us to always have your best interest in mind, whether it be buying a new vehicle or bringing your existing one into the repair shop. Take care, and thank you again for this wonderful review!

June 30, 2016

6/28 Service Visit Always in quickly, get updates on what's needed, generally friendly & Purvis is great! He's my go-to service guy :) More

by steph43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2016 -

Jim Coleman Honda responded

Hi Steph, thank you for your review! We always love to hear about our customers' positive experiences with anyone from the Jim Coleman Honda team. Thank you for your loyalty, and we look forward to assisting you again!

June 30, 2016

No title I had a very good service experience at Coleman Honda with my 2010 Fit, from the phone call to make the service appointment until I drove away from th More

by Clarksville customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, service advisor
Jul 04, 2016 -

Jim Coleman Honda responded

Thank you for the review! We're glad your experience at our dealership was pleasant. Here at Jim Coleman Honda, you can expect the same great service with each of our knowledgeable staff members every single time you come in. Thank you for choosing us to serve you, we truly appreciate it!

June 28, 2016

Great service - as always Many thanks! The hard working service department folks have the entire auto care process down to a fine art from start to finish. No hitches, no hiccu More

by wdveazey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Jim Coleman Honda responded

Many thanks to you for your gushing review of Jim Coleman Honda! Our service department truly is hard working and definitely amazing at what they do. They all work hard to provide service experiences free of any hitches, hiccups, or problems, and we're glad they could do this for you! Thanks again; Kevin and the rest of the staff will see you soon!

June 28, 2016

Fantastic place, great customer service! This dealership was top notch! Kean went above and beyond to make sure I purchased the car that I wanted and would be most comfortable with. Kean prov More

by Dane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson, Kean Thompson
Jun 29, 2016 -

Jim Coleman Honda responded

We were so happy to read your review, Dane. It sure sounds like Kean earned those 5-stars! He really is a hard worker, and we're glad he was able to find you the perfect car, provide you with helpful advice, and make the sales process as painless as possible. We will be sure to pass along all of your kind words to him. Thanks again - Kean, Kevin, and the rest of the staff at Jim Coleman Honda look forward to your next visit and hope you're enjoying your new Honda Accord!

June 26, 2016

Great car buying experience! I just bought a new Honda Accord from Jim Coleman Honda and Kean was very helpful with my car buying experience. He was very knowledgeable and took t More

by Postell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
Jun 28, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to share your experience with us. All of our staff at Jim Coleman Honda are knowledgeable about our vehicles, and we make sure they take the time to help you through every step of the process to ensure you're comfortable the whole way through. Kean is great at what he does, and is always exceptionally helpful, and we're glad to hear that he made your car buying experience a truly great one. We appreciate the recommendation, and don't hesitate to give us a call if there's anything else you need.

June 25, 2016

Good looking out! Kean Thompson and I met in April and I explained that my husband and I were looking for another car for our youngest son. I also explained that we wo More

by Rebecca Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cohan, Kean Thompson
Jun 28, 2016 -

Jim Coleman Honda responded

We appreciate you taking the time to share your car-buying story with us, Rebecca. At Jim Coleman Honda, all of our staff looks out for our customers and makes sure they help the client with their requirements. Whether it's someone looking for a vehicle that day, or for one in the future, we'll always make sure our customers are aware of the best options and help them throughout the whole process. Thanks for the review and for choosing Jim Coleman Honda, we hope you enjoy the 2010 Accord LX!

June 18, 2016

I always receive excellant service from Jim Coleman Honda WE have 3 Hondas and have been dealing with Cliff Webb for 15 years. He always give an honest assessment of what work needs to be done and we don't h More

by Clarksvillebarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to leave us a review. Cliff is a great employee and we're glad to have him as a part of our team. At Jim Coleman Honda, we are always honest and upfront with our customers, so they know exactly what work needs to be done and they don't have to make multiple visits. We're glad to hear that you appreciate that honesty and the work we do for you. Give us a call when one of your vehicles is in need of service, we'll always be more than happy to help. Until then, take care!

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