Jim Coleman Honda - Service Center

Brake service plus with a smile Purvis Burke is helpful, knowledgeable, professional and friendly .He recognizes that my time is valuable and schedules my service with that in mind. Purvis Burke is helpful, knowledgeable, professional and friendly .He recognizes that my time is valuable and schedules my service with that in mind. He and the service department are why I continue to be a customer. More

Great service Cliff Webb was wonderful at the Service department, very knowledgeable and experienced about my Honda service. Will return for my next service., Will Cliff Webb was wonderful at the Service department, very knowledgeable and experienced about my Honda service. Will return for my next service., Will recommend Cliff to my friends who own Honda. More

Airbag recall They were great and easy to work with. My airbag was recalled and they fixed several other items that were under warranty I didn’t even know about. They were great and easy to work with. My airbag was recalled and they fixed several other items that were under warranty I didn’t even know about. More

Broken Power Door Motor on our Accessible Van We were trying to exit the van and the power door that opens to deploy the ramp would not open. We saw a cable outside the door so we drove immediat We were trying to exit the van and the power door that opens to deploy the ramp would not open. We saw a cable outside the door so we drove immediately to the dealership who told us the motor for the door was broken. My son was in his power chair inside the van and we could not get him out via the ramp. We had to drive him home and carefully help him out of the chair, .lift him down to his walker to get to his manual chair. The cost was going to be huge, but James asked if I had a warrantee. I'd forgotten, but I went home and looked for the papers and I found them. The blessing of all this was I discovered I had an extended warrantee on the van. Although they were supposed to call it in before servicing it , they got approval once it was done. I only had to pay $100 deductible. They really helped me work that out. More

Skylar was so patient in explaining everything and even showing me the parts so I could make decisions on some repairs (based on my budget...lol). Extremely was so patient in explaining everything and even showing me the parts so I could make decisions on some repairs (based on my budget...lol). Extremely personable and helpful! More

Excellent Service Every Visit Every time I have had service performed at the dealership I have been treated very well. My service technician (Purvis Burke) has always asked for an Every time I have had service performed at the dealership I have been treated very well. My service technician (Purvis Burke) has always asked for any issues I may have, looked at the mileage and services performed in the past, then determined the work to be performed at this visit. When work was completed he explained what took place and that any related issues were also considered and acted upon as necessary. When any previously undiscovered problems arose Purvis and or a master technician described the issue to me before proceeding. My CRV has always performed beautifully and I believe, the service received at this dealership has contributed to the vehicle's performance. I always mention the service department to my friends when recommending the dealership for their next vehicle purchase. And, I always recommend Purvis to any other customers I meet in the dealership and friends who own Honda vehicles. More

service Cliff Webb does an excellent job in getting my car serviced.-very helpful & pleasant to discuss service. He is very knowledgeable about service questi Cliff Webb does an excellent job in getting my car serviced.-very helpful & pleasant to discuss service. He is very knowledgeable about service questions. Thank you More

Battery monitor recall Excellent help. TSZ-CHUNG WU was very helpful. I will be bringing the 2013 Accord in for passenger side air bag recall replacement next week. Tha Excellent help. TSZ-CHUNG WU was very helpful. I will be bringing the 2013 Accord in for passenger side air bag recall replacement next week. Thank you for all your help. More

Positive experience Purvis (and the other service team members) is always helpful, courteous, polite, and professional. You never feel taken advantage of or pressured to Purvis (and the other service team members) is always helpful, courteous, polite, and professional. You never feel taken advantage of or pressured to spend money on something unnecessary. More

geat service We had a great experience, the great service team was wonderful again, even through the construction! Looking forward to the finished product! Nice jo We had a great experience, the great service team was wonderful again, even through the construction! Looking forward to the finished product! Nice job guys! More