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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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April 10, 2018

Satisfied customer First service on 2017 CR-V purchased last October was as advertised: on-time reception for appointment, 70 minute duration as estimated, friendly visi More

by satisfied1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2018 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are so pleased to hear that you enjoyed your experience with us. We're delighted to hear our team provided you with outstanding service and was so friendly. We look forward to seeing you again. Take care!

March 23, 2018

Service was timely and efficient. I'm aware that when I service my car at a dealership that the service cost maybe more costly than other service centers but I feel that it is worth it More

by Franziska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Jim Coleman Honda responded

Thank you for the wonderful feedback. We are delighted to hear how much you enjoyed your experience here with us. We're so pleased to hear our team provided you with excellent service and took wonderful care of you. We look forward to seeing you again. Have a great week!

March 06, 2018

Routine Vehicle Service The experience was excellent! The people were efficient with the coordination of the work, they were professional, and polite. The person I met with d More

by Dwayne Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Lee
Mar 07, 2018 -

Jim Coleman Honda responded

Thanks, Dwayne, for the wonderful feedback. We are so happy that you had a great service experience with us. We're thrilled that our team provided you with excellent service and Richmond was so professional and polite. We look forward to your next visit. Have a great week!

March 06, 2018

Thank you, Purvis! You are always a pleasure to work with. You are always a pleasure to work with. You are always a pleasure to work with. You are always a pleasure to w More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Jim Coleman Honda responded

Thank you, Angela, for the fantastic feedback. We're excited to hear that you had another wonderful experience with us. We're delighted that Purvis is always such a pleasure to work with. We can't wait to see you back. Drive safe!

March 06, 2018

Amazingly easy! Making an appointment, the service team, and their availability makes it easy to get in an out. The Service group coordinated van service, and explai More

by Cheryl Ellington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Jim Coleman Honda responded

Thank you for the kind words. We are so pleased to hear that you experience with us was such a great one. We're thrilled to hear that our team provided you with stellar service and Purvis was an absolute pleasure to work with. We will see you next time. Enjoy your week!

February 28, 2018

Excellent Service I came in for an oil change and ended up getting a couple other needed services. Purvis was informative and go me out as soon as possible. More

by T. Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2018 -

Jim Coleman Honda responded

Thank you for the delightful review. We are so pleased to hear that you had such a great service visit with us. We thrilled that our team provided you with great service and Purvis was so helpful and informative. We'll see you next time. Have a great week!

February 24, 2018

Love the car care that Jim Coleman Honda always provides. Brought my car in for an oil change, didn’t know that they were going to do a free 25-point inspection. Come to find out, my air filters were extreme More

by TheKidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Worthington
Feb 28, 2018 -

Jim Coleman Honda responded

Thank you for the fabulous feedback. We are overjoyed to hear that you had such a lovely service experience with us. We are delighted to hear that our team provided you with outstanding service and were so thorough and made sure that you left feeling safe and satisfied with your visit. We look forward to seeing you again. Have a great week!

February 24, 2018

Excellent I have been coming to Honda twice a year for almost ten years and had excellent care. Love my car..THANK YOU ALL.. Take care. Jean R 2/24/18 More

by CRV Jean 2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Jim Coleman Honda responded

Thank you for your continued patronage. We are thrilled to hear that after 10 years with us you have never been disappointed with your visits. We're delighted that our team always takes excellent care of you. Thank you for the fabulous review. We'll see you next time. Drive safe!

February 22, 2018

Got service done. My wife and I waited for service to be done to her Honda accord. We waited about and hour but it was not bad all. We went into the showroom and enjo More

by 2006 Honda accord
Recommend Dealer
Yes
Employees Worked With
James Artis
Feb 23, 2018 -

Jim Coleman Honda responded

Thank you for the feedback. We are happy to hear that you had a good service visit with us. We appreciate you sharing your experience with us. We hope to see you again. Enjoy your week!

February 21, 2018

Comfortable waiting area, expidited service. I called into the service center at 7:35 am on Friday. I had been told by a neighbor that my tail lights were burned out, the night before. When I e More

by QBee0089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Jim Coleman Honda responded

Thank you for the fabulous feedback. We are delighted to hear that you had such a wonderful service experience here at Jim Coleman Honda. We're thrilled that our team was able to get you in so fast and provide you with great service. We look forward to seeing you again. Have a great week!

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