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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,438 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,438 reviews

December 31, 2018

Awesome experience Ricardo made the buying process extremely easy. Was not pushy and let me make my decisions without feeling pressured! Michael was the best finance man More

by stephen.thomas.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mills
Jan 08, 2019 -

Jim Ellis Buick GMC Atlanta responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2018

The best in Atlanta The Jim Ellis automotive group is the best in Atlanta. Everytime I go into the Buick dealership for service, Tom and the entire staff treats me like f More

by SVDAVIS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 26, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. We look forward to your next visit! Take care!

December 21, 2018

nice experience! Effective and fast take in for service.No delay,no hassle to get loaner car. Adviser John Anderson and front desk crew were knowledgeable and courteo More

by ALEX.ALTMAN48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, John Anderson, Scott Bergstrom
Dec 23, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2018

Excellent and easy, as always . This time my visit required an appointment, but since I dropped my car in the morning the service was done before promised time. Also having 'reward More

by YELENAZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

December 20, 2018

Professional service My husband and I worked with Barry to identify and negotiate a new GMS Sierra. He was attentive to our needs and took time to ensure we had all the in More

by SIERRAOWNERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Bacon, Michael Mills, Anthony Roselle
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are very happy to have provided you with such a positive experience! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 18, 2018

GMC review excellent service, work explained and completed on time. Would recommend to friends. Plan on coming back soon, very convenient. offered amenities a More

by JEANGU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 13, 2018

Great Dealership The team got me in my new truck and on the road so that I could start enjoying the new truck vs spending time in the dealership - thanks More

by BETHWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Bacon, Michael Mills, Anthony Roselle
Dec 19, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

December 13, 2018

Always excellent service. Cortez Heath has been my service advisor for a few years. He always friendly and helpful. He is an outstanding advisor. Several times I have brought m More

by Hambrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Dec 19, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to Cortez's outstanding customer service! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 11, 2018

Service John communicated with me and made sure that I understood what was going on with my vehicle and help me to get the assistance that I needed. More

by TAMISLIPSAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Anderson
Dec 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for letting us know how John did! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2018

Great Job John is awesome. Always quick and efficient! Keep up the good work team. I would always bring my car here for maintenance. Service has a very friendly More

by ninabina5385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Anderson
Dec 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from John and our team. Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

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