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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,951 reviews
February 07, 2022
Received price match for tires purchase, as discussed before appointment. Price for tire pressure monitor replacement (part) was extremely high. Ed was very helpful. before appointment. Price for tire pressure monitor replacement (part) was extremely high. Ed was very helpful. More
by JIM.GRUM
Verified CustomerEmployees Worked With
February 07, 2022
Ed the service rep was excellent. Service received was a fair value. Thanks for taking care of me. BTW the NETFLIX separate waiting room is nice! fair value. Thanks for taking care of me. BTW the NETFLIX separate waiting room is nice! More
by FINISHTHEGRP
February 05, 2022
I talk to Hugh White In Sales Department he was very knowledgeable and answer all my questions and concerns very friendly and helpful. He walk me through the buying process, and help me find the vehic knowledgeable and answer all my questions and concerns very friendly and helpful. He walk me through the buying process, and help me find the vehicle that I wanted to buy. He was always respectful and courteous. He would always return my phone calls or text. More
by ZUBERI08
February 05, 2022
I finally feel that the problem has been diagnosed waiting for the part at present time for the repair I sure hope this fixes the problem service person took his time to find the problem thank waiting for the part at present time for the repair I sure hope this fixes the problem service person took his time to find the problem thank you Mr. Gonzalez More
by leojudywalsh
Employees Worked With
David Gonzalez
February 03, 2022
They had great inventory, the team was very courteous and efficent, didn't take too long. I got the trade, truck and terms I wanted. efficent, didn't take too long. I got the trade, truck and terms I wanted. More
by MICHEL.NELSON
February 03, 2022
We always love everyone at Jim Ellis GMC Buford. They are more than willing to go above and beyond to assist and make things right. more than willing to go above and beyond to assist and make things right. More
by JUDITH_ROCHA
February 02, 2022
I’ve been there several times only to get an inflated estimate every time. I know you’re in the business to make money but making up frivolous repairs and the amount of time it will take to repair an iss estimate every time. I know you’re in the business to make money but making up frivolous repairs and the amount of time it will take to repair an issue is outright criminal!! More
by ANTONIODAWSON
