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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

January 22, 2022

Super smooth buying process, our new Yukon was delivered a week earlier than expected. We could not be more happy with our purchase More

by ADAM.PATERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 27, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

January 21, 2022

So I did my oil change here and the price was $40 more than last time and they told me I needed $850 worth of new brake pads (and to not wait too long, otherwise I'd then need new rotors.) I took my car More

by brandy.wozniak
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. We hope that you are willing to give us another chance in the future.

January 20, 2022

Great service! Thank you for the speedy turnaround and professionalism. The ride home and pick up after my car was done was most helpful More

by KRISTYN.LAHIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

January 19, 2022

Mike H. Was great to work with I’m the process of buying my car. More

by BDPOOLE93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
Jan 22, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! We look forward to your next visit! Take care!

January 19, 2022

By far the best experience I’ve had experience. Very professional and courteous. I would definitely recommend to any one who is looking for GMC. More

by Michael Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hatcher
Jan 22, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 18, 2022

quick process with steve and i love the car i ended up with. everyone was super nice and welcoming. More

by MIMIADAMS90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 17, 2022

Always taking care of my 2003 Yukon. Will always trust them to give great service. 10 out of 10! More

by Linden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

January 16, 2022

Mike Hatcher had been trying to locate a Canyon Denali for me for 3-4 months. His persistence paid off as I got the call and it was even in my preferred color. We have known and been dealing with Mike for More

by rbburel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hatcher
Jan 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2022

Felt like they were very honest and fair, good quality. I trust them and will be back. More

by FARNHAM30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Drew Pederson
Jan 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! Thank you, and have a fantastic day!

January 14, 2022

Jorge was amazing! He helped us through the entire process. Working with our warranty company was not easy but he was so patient and kind throughout the process. This probably wasn't the cheapest opti More

by julia.umoren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Jan 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

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