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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,949 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,949 reviews
January 04, 2022
Great experience, went too check on what all I need to get a vehicle one day, and ended up getting a vehicle. The salesman, and the financial guy was a big help. They got the ball rolling everything went get a vehicle one day, and ended up getting a vehicle. The salesman, and the financial guy was a big help. They got the ball rolling everything went as quick as expected. More
by DONALD.SANFORD
Verified Customer
December 31, 2021
Technician put too much oil in engine,I must come back and fix thAt happen. Can’t believe that? And engine cover is oil on nobody clean For this dealer is big mines and fix thAt happen. Can’t believe that? And engine cover is oil on nobody clean For this dealer is big mines More
by VLADOVISNJIC
Employees Worked With
Sean Garrett
December 31, 2021
All the folks at Jim Ellis were most helpful and it was a pleasure working with them. Thank you pleasure working with them. Thank you More
by JRVANDYKE
December 27, 2021
Jim Ellis MOG did a great job working with their limited inventory to help us find our dream cars! We will never shop for vehicles anywhere else. The process was quick and easy and the staff were extremely inventory to help us find our dream cars! We will never shop for vehicles anywhere else. The process was quick and easy and the staff were extremely friendly and helpful! More
by lloyd_jacqueline94
December 27, 2021
I contacted the service department today to get a replacement key fob. It was about $200 for the remote. But the service guy said it would be an additional $75 dollars to program it. I said isn’t replacement key fob. It was about $200 for the remote. But the service guy said it would be an additional $75 dollars to program it. I said isn’t that like 30 seconds worth of work. He said he had to charge me a half hour of labor. I contacted another dealership and they said they would program it free as a courtesy. Highly disappointed in Jim Ellis!!! More
by Lobster
Employees Worked With
Jeff Ryberg, Jorge Banos Jr
December 26, 2021
Very nice people who made the buying process enjoyable without the usual stress involved in such a large purchase. without the usual stress involved in such a large purchase. More
by SHEILA450
December 24, 2021
I have always had a very courteous, informative and good explanations as to what needs to be done to the Enclave and why. explanations as to what needs to be done to the Enclave and why. More
by dickocav
Employees Worked With
Kovoki Lott, Service Advisor , David Gonzalez, Tate Gardner, Drew Pederson
