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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,949 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,949 reviews

November 30, 2021

Love my truck…. I knew it was mine when saw it … reasonably priced, in the time it took to do the paperwork I was on my way! More

by crowp56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Moore
Dec 13, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Congratulations on your new vehicle! Your satisfaction is our top priority. Thank you, and have a fantastic day!

November 24, 2021

Over all visit was fine. I would suggest to have more than one Service Rep. The gentleman did the best he could. Also, cut back on the number of people that have the same appt time. More

by PPGRIFFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
November 24, 2021

Super detail!!! Thank you. I still am waiting on the front license plate holder from when I purchased my vehicle (Sept 2020). More

by GaDawg98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Jorge Banos Jr
November 23, 2021

My service advisor Tate did a great job of explaining the service and time requirements. More

by jmstraka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
November 23, 2021

I left my vehicle with Tate around 9:30 AM for a diesel oil change, tire rotation, and fuel filter change. Got the call around 12:30 PM and it was ready for pickup. Work was performed in a timely manner an More

by rbburel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
November 19, 2021

My experience was great, took a bit longer than expected. Waiting room was not crowded, and quality coffee was available. More

by HASANRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
November 18, 2021

Been going here for the 5 years that I’ve lived in Georgia, haven’t had any issues with them. They always deliver and provide good services. More

by NIEFY_CLARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate Gardner
November 17, 2021

My service rep Jorge did a great job covering the service for my 2500 GMC truck. Had a few warranty issues addressed and resolved. More

by scottparr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
November 17, 2021

The professionalism and courteous manner we were treated by Mike Hatcher was unbelievable. We would highly recommend anyone wanting to purchase a car go to Jim Ellis Mall of Georgia. Thank you . More

by DIMARINO_N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hatcher
November 17, 2021

You really need to provide a shuttle to the mall area. It would make the wait a lot more pleasant. More

by JODY.BANKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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