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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,948 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,948 reviews

October 30, 2021

First oil change in my new Sierra went well, and we were in and out in about an hour. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello! Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

October 26, 2021

Fast, effective, and fixed it right. Great team work thanks to a Shawn and Drew. More

by new2019gmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Drew Pederson
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Oct 27, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! We hope to see you soon!

October 23, 2021

I be very happy with the service team at Jim Ellis GMC. They have been helpful with regular oil change to warranty work. Will be coming back for all my truck needs. More

by GLMAULDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr, Drew Pederson
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Oct 26, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2021

I just stopped by to have Drew take a look at a broken door handle. They not only had the parts, but could replace it right then while I waited. I was in and out within one hour and 15 minutes. More

by garyrudin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Report | Print
Oct 26, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall Of Georgia! Thank you so much again for your feedback! We hope you have a great day!

Oct 26, 2021 -

garyrudin responded

As a recent relocation from Texas, I have found the home for servicing my Yukon Denali at Jim Ellis GMC.

October 20, 2021

Other service dealers do not perform like Jim Ellis GMC in Buford, Georgia. Best service department in North Georgia. More

by Melinda Tocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello! Thank you for taking the time to let us know how we did. We sincerely value your business and look forward to your next visit!

October 18, 2021

I have been going there for several years. Although not perfect they do what I expect. More

by BYTHEMILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
Report | Print
Oct 19, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 18, 2021

Great job, on schedule, on estimate. Drew is a great communicator. I will return for all service . More

by garyrudin
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Report | Print
Oct 19, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall Of Georgia! Have a wonderful day!

October 18, 2021

Service is as ok. Just got an oil change. Customer was ok. Don’t wait to long More

by elishasessoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Report | Print
Oct 22, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Here at Jim Ellis Buick GMC Mall Of Georgia, we strive for excellence, and are disappointed to hear that you received anything less. Please give us a call at your earliest convenience to discuss this further.

Oct 22, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Here at Jim Ellis Buick GMC Mall Of Georgia, we strive for excellence, and are disappointed to hear that you received anything less. Please give us a call at your earliest convenience to discuss this further.

October 16, 2021

Drop my truck off and they didn't fix the issue check engine lights were on when I picked it up got my battery a new one and they didn't return my old one I called a few times and they ignore it I'm very More

by KIHEA0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Banos Jr
Report | Print
Nov 02, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi. Thank you for taking the time to leave us your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Jim Ellis Buick GMC Mall Of Georgia

October 15, 2021

Great service. Thanks for a good experience. Word. Word. Word. Word. Word. Word. Word. Word. More

by norflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Report | Print
Oct 19, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

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