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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,944 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,944 reviews
September 04, 2021
Tom was very professional in our interaction. Unfortunately one of the services, an alignment needed to be redone. It was taken care of correctly and timely. Unfortunately one of the services, an alignment needed to be redone. It was taken care of correctly and timely. More
by RAUTO
Verified CustomerEmployees Worked With
Tom
September 01, 2021
Tate was Awesome! However made an appointment for 10:30a on Monday 8/30, dropped it off for an oil change and a recall, was told it would take 3hrs, Recall was never completed until the next day, Tate was k on Monday 8/30, dropped it off for an oil change and a recall, was told it would take 3hrs, Recall was never completed until the next day, Tate was kind enough to provide a loaner vehicle but why make an appointment if you are not going to work on it??? More
by BG
Employees Worked With
Tate Gardner
August 31, 2021
Jim Ellis Buick GMC, professional sales team, what I like most was during the communication, the sales team and management paid attention and heard my needs during the process. In doing so my needs were met most was during the communication, the sales team and management paid attention and heard my needs during the process. In doing so my needs were met with exceptional courtesy, timelines and professionalism. I will buy again from this dealership. More
by CURTIS.HOLT2012
August 31, 2021
we dropped the 2012 gmc sierra in to have the recall work deone on the airbags and also had the oil changed as well. we picked it up the following monday and all is well. deone on the airbags and also had the oil changed as well. we picked it up the following monday and all is well. More
by PACFIT70
Employees Worked With
Jorge Banos Jr
August 31, 2021
Stick to their appointment times. Fast and professional! Really appreciate Tom's attentiveness and updates on the status of my vehicle. In and out in the expected timeframe Really appreciate Tom's attentiveness and updates on the status of my vehicle. In and out in the expected timeframe More
by MARCYRAEFORD
Employees Worked With
Tom Lyden, Jr.
August 31, 2021
As a GM retiree of 20 years I find it difficult to believe you are now charging $ 80 buck for an oil change. Your people are awesome however your ever increasing prices are certainly not. This tells m believe you are now charging $ 80 buck for an oil change. Your people are awesome however your ever increasing prices are certainly not. This tells me when I'm ready to purchase again it wont be with your dealership as I will not be able to afford it.I find it sad to see empty showroom spaces not filled with Buick's and/ or GMC vehicles but even more so the non GM cars out front and center of your dealership. Your parking out front is absolutely pathetic, very poorly thought out. More
by BOYDS35MM
Employees Worked With
August 26, 2021
Sam and Alex worked hard to get us the perfect vehicle! This is our second vehicle purchased with them! We won’t go anywhere else! This is our second vehicle purchased with them! We won’t go anywhere else! More
by chamilton
Employees Worked With
August 24, 2021
As Always they did a great job. That's why we bought our Buick there. This is the fourth car we have purchased from Jim Ellis. Service is always the best. I don't have to worry that something wasn't done Buick there. This is the fourth car we have purchased from Jim Ellis. Service is always the best. I don't have to worry that something wasn't done right or not done at all like previous dealers I have gone too. More
by Pat Savage
August 20, 2021
Everyone was very professional and knowledgeable. The process was easy and they went above and beyond to help. We are very pleased with the process. process was easy and they went above and beyond to help. We are very pleased with the process. More
by LISA.OGG83
