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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,944 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,944 reviews

June 25, 2021

Jorge Banos was a wonderful person , very nice 👍🏾 I would definitely come back and see him again ! More

by breyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
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Jun 28, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2021

We have known Mike Hatcher for many years. He has been and still one of the most honest people I know. He was great to work with and went the extra mile for us. He is a man of his word and if you are in t More

by rbburel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
Other Employees : Mike Hatcher, Jasmine Abreu
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Jun 28, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2021

Lots of recalls on a new ‘21 Yukon XL. Very helpful settting up a rental and minimizing the impact to a busy schedule. Thank you! More

by HARDEN38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
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Jun 23, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!

June 23, 2021

Communicated well, very friendly. Tate communicated well and I appreciate they took care of me and accommodated my time. I would come back in the future. More

by abonk
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
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Jun 24, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2021

I was told it would only take about an hour and a half and it ended up being 21/2 hours. Did not like that. More

by MATMARCHEL
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
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Jun 23, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

June 22, 2021

Everyone at this dealership was courteous, professional and helpful. They explained everything that was going on with my vehicle. More

by PARRETT1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

June 22, 2021

Had an interesting start with one of my first services but what impressed me is that they called me multiple times to make it right and I’ve been very happy since. So yes - would recommend this dealershi More

by mJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Report | Print
Jun 23, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

June 19, 2021

The people I worked with were very accommodating. Fred even came in on his day off to complete my sale and help me drop off my rental car. More

by ERIKA.GORDON71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we appreciate your positive feedback about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2021

Greeted without delay and with a smile upon pulling in to service bay. Accurate explanation of what would be done and how long it would take. More

by JABRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
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Jun 20, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

June 15, 2021

Our salesman, Steve Eason, was the best. He made sure we got what we were looking for. Our family would not deal with anyone else. More

by CIVILSCAPESDESIGN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Report | Print
Jun 16, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Steve. Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

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