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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,744 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,744 reviews

October 11, 2026

Excellent Dealership to buy from. Loved the attention and professionalism of the staff. I would highly recommend this dealership. More

by BenjaminWells2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

October 10, 2026

Good service, quick in and out by afternoon with problem found and fixed, great service from Ed More

by RYANSHUMATE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2026

After I left my airbag light came on After I left the dealership my airbag light has been on since I left More

by NASIAALLEN1999
Recommend Dealer
No
Employees Worked With
Dominic Fiorentino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
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Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (770) 872-0884 so we can work with you to make this right.

October 09, 2026

My experience was great! James took really good care of me by throughly explaining cost expectations and recommended services. The Lyft ride was the icing on the cake when I More

by CHARLESSTEPHENSJR
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 09, 2026

Oil change accomplished Made an appointment for an oil change. Truck was taken on time and completed in a timely manner. More

by chipmorton
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
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Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 09, 2026

Charles was great. He explained everything to me in detail and is a great communicator. Very kind and helpful! More

by KRISTINETELLO
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
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Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

October 09, 2026

Clean, staff friendly but had to wait 2 hours for oil change. No thanks That's it More

by LITTLEARIZPE
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
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Oct 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2026

Longer time for service than expected I waited for 5 hrs It took too long in my opinion More

by rthompson23
Recommend Dealer
Yes
Employees Worked With
Don't remember Tom maybe
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Oct 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 884-4641.

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

October 08, 2026

Quick and easy. I walked in without an appointment and got an oil change quickly. More

by AMINATBAKARI
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
Print
Oct 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2026

Excellent customer service! He was vert responsive to any questions from start to finish of the purchase More

by eddieharper
Recommend Dealer
Yes
Employees Worked With
Dmytro Darahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmytro Darahan
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Oct 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to reach out to us if you need anything. Have a wonderful day.

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