Jim Ellis Buick GMC Mall of GA

From the frist call to the completion of the sale,Fed and Sam were complete pros Sam were complete pros More

My experience with Ed Barnes personally was positive. He was professional, courteous, and communicated with me throughout the process. My frustration is with how the underlying vehicle issue was handled. He was professional, courteous, and communicated with me throughout the process. My frustration is with how the underlying vehicle issue was handled. My 2022 Buick Enclave previously required repair for a known manufacturer-related exhaust defect. The exhaust system developed problems again, and the resulting exhaust leak was followed by catalytic converter damage and a P0420 code. Despite the history of the manufacturer defect and the connection I raised between the exhaust leak and subsequent catalytic converter failure, I was told the catalytic converter was unrelated and GM declined to cover the repair. I was instead offered a $500 discount. I also experienced a significant fluid leak after the vehicle was serviced, which created an additional concern that had not existed beforehand. I appreciate Ed’s assistance, but I am extremely disappointed that I am being left responsible for an expensive repair that I believe resulted from a recurring manufacturer-related exhaust problem rather than normal wear and tear. More

David was awesome! This was my first time buying a car, and he made the whole process so much easier and less stressful. He was super helpful, answered all my questions This was my first time buying a car, and he made the whole process so much easier and less stressful. He was super helpful, answered all my questions, and really took care of me. I definitely recommend David if you’re looking for a car! More

I had the most pleasurable experience possible at a dealership !!! Morris was my Salesman and he was on his game. He was very professional but also down to earth person. He answered every question tha dealership !!! Morris was my Salesman and he was on his game. He was very professional but also down to earth person. He answered every question that I had and just an all around good salesman ! I had a fun time and lots of laughs with Sami as I give him fits as most buyers try to do when purchasing a vehicle. I think he had as much fun as I did. The entire team that I dealt with was very friendly and willing to help in any way I needed.. Thanks especially to Morris, Sami and Ken (finance dept). More

Morris was my Salesman and he was very professional, willing to help answer any questions I had and Sami was a fun person to deal with. I had a lots of fun and laughs with Sami especially. Great team of willing to help answer any questions I had and Sami was a fun person to deal with. I had a lots of fun and laughs with Sami especially. Great team of sales folks up there !!! Ken in Finance was great to deal with also. More

The car it is infested full of roaches. Have to be more carful, to help costumers Have to be more carful, to help costumers More

Incredible service and great follow-up, super fast and easy transaction 5 Outstanding job from sales team who took care of everything from start to finish coordinating with transportation and delivery easy transaction 5 Outstanding job from sales team who took care of everything from start to finish coordinating with transportation and delivery More

Called ahead and Richard had the vehicle ready for a test drive. Richard was very polite and knowledgeable. After deciding to make the purchase the transaction was very smooth. Vehicle has been great and alt drive. Richard was very polite and knowledgeable. After deciding to make the purchase the transaction was very smooth. Vehicle has been great and although used, it came with a 12 month 12k bumper to bumper warranty. Would definitely revisit for any future vehicle needs. More

Ed does good costumer service likes to help People thanks for your help highly recommend thanks for your help highly recommend More

We did not have an appointment and Brandon worked with us to get the service required. to get the service required. More