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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,952 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,952 reviews
January 08, 2020
Great customer service and communication skills! I am new to this dealership and location. They left a positive impression. The service adviser took the time to answer the questions I had, very polit I am new to this dealership and location. They left a positive impression. The service adviser took the time to answer the questions I had, very polite and knowledgeable. More
by GABE7
Verified CustomerEmployees Worked With
David Gonzalez
January 08, 2020
Product Recall Scheduled an appointment to have a update performed on the ECM in the vehicle. Appointment went as scheduled and completed in a timely fashion. No i Scheduled an appointment to have a update performed on the ECM in the vehicle. Appointment went as scheduled and completed in a timely fashion. No issues whatsoever. More
by JEFF.POOLE
Employees Worked With
Tate Gardner
January 08, 2020
took care of two recalls Got a call to schedule an appointment to take care of two minor recalls and got a convenient appointment everything went smooth and it was taken care Got a call to schedule an appointment to take care of two minor recalls and got a convenient appointment everything went smooth and it was taken care of right away. Did not have to wait too long. More
by CUFOS
Employees Worked With
Tom Lyden
January 08, 2020
It was great working with Brett, He knew exactly what I want Great to work with, took care of all my needs in a truck Still have a few minor things, I am sure they will take care of them Great to work with, took care of all my needs in a truck Still have a few minor things, I am sure they will take care of them More
by JOHNTMILSAPS
Employees Worked With
Brett Rudow
January 05, 2020
Cappy was great. Highly recommended using him as your sales person. Super friendly and patient. He was very straight forward on pricing and I feel like he got me the best deal he could..Thanks Jim Ellis! sales person. Super friendly and patient. He was very straight forward on pricing and I feel like he got me the best deal he could..Thanks Jim Ellis! More
by Shaun
Employees Worked With
Dee Hong, Bill "Cappy" Capelman
January 04, 2020
Awesome service Detailed oriented, helpful, informative. It was an overall great experience at Jim Ellis. I was kept up to date with all the steps that were needed to Detailed oriented, helpful, informative. It was an overall great experience at Jim Ellis. I was kept up to date with all the steps that were needed to have my automobile serviced properly. Mr. Gonzales thanks again for your help. More
by NSPITEOF
Employees Worked With
David Gonzalez
January 03, 2020
Good service dept Good service dept. Even when they're busy they keep you updated. Lacking on loaner vehicles, but they do usually arrange for an enterprise rental. Good service dept. Even when they're busy they keep you updated. Lacking on loaner vehicles, but they do usually arrange for an enterprise rental. More
by TONYJLOP
Employees Worked With
David Gonzalez, Sean Garrett
January 02, 2020
Yukon Good people to deal with as this is the 5th car I have bought from Jim Ellis in Buford. No hassle trade in car deal. Good people to deal with as this is the 5th car I have bought from Jim Ellis in Buford. No hassle trade in car deal. More
by MITCHPEEVY
January 02, 2020
Professional staff Salesman Richard Newton was awesome as well as Jasmine in finance. They were not pushy. They let me decide the best options for me. Highly recommended Salesman Richard Newton was awesome as well as Jasmine in finance. They were not pushy. They let me decide the best options for me. Highly recommended! More
by mandersjeff001
January 02, 2020
Awesome customer service skills. My Mom and Dad recent visit and purchase was a success thanks to Cappy! He was patient and walked them through the car features and amenities. He even paired both of the visit and purchase was a success thanks to Cappy! He was patient and walked them through the car features and amenities. He even paired both of their phones to the vehicle!! Thanks Cappy and we will see you on our next purchase. Blessings! More
by eddieandmyrna
Employees Worked With
Bill "Cappy" Capelman
