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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

November 23, 2019

Sean Garrett is about the best service provider I have ever worked with. He always does what he says and coordinates very well with the actual service staff to en More

by almiddleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 25, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Almiddleton, we're glad to hear we delivered such a great experience. We will be sure to pass your comments to Sean Garrett for the great job! If there's anything further we can do for you, we are happy to help!

November 22, 2019

great service The service department was great. I was in and out of the dealership in about 45 minutes. The service was a lot quicker than I expected. More

by PARRWA
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 25, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

November 22, 2019

Recall Work Done Quickly Stopped-by the dealership to check on service recall notice. They were able to get me in a couple hours later and completed it while I waited. Tom w More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
Nov 25, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

November 22, 2019

Routine maintenance Just had my car serviced at the dealership where it was purchased and it was an easy morning. The oil change and check up were done very quickly and More

by LANAJ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 21, 2019

everyone helpful and friendly Michael Taylor was our salesperson. Very helpful and knowledgeable. He took us to see all the stock. And after we purchased our car he had it ready to More

by charkorman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu, Michael Taylor
Nov 21, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Charkorman55, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA! We're happy we could meet your expectations! Thank you so much for your kind review; we are happy to pass along your comments to Michael Taylor here at Jim Ellis Buick GMC Mall of GA! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

November 21, 2019

Another repeat customer Once again the staff at Jim Ellis Mall of GA exceeded my expectations in providing my family with a new vehicle. The sales process was smooth and incr More

by JAYSUN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoychick, Sean Garrett, Jasmine Abreu, Elvin Garcia
Nov 22, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Jaysun, it means so much to us that you chose our dealership! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive such a wonderful review. Thank you so much for such a wonderful review; we are happy to pass along your comments to Jasmine, Elvin, Joe and the team here at Rafferty Subaru and recognize their hard work and dedication! Thanks again for the recommendation, and have an amazing day!

November 21, 2019

Clean and efficient! David Gonzalez was helpful and knowledgeable. I was disappointed that the necessary parts were not already ordered, and that they had to come from More

by LDBURG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Nov 29, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Hello Ldburg2, thank you; we appreciate your feedback! We are sorry to learn that we didn't earn you complete satisfaction this visit but hope that you will give us the opportunity to do better next time.

November 20, 2019

Great dealer The sales team and management worked as a team and got me a great price! Loved the selection and service they went above and beyond to make me happy! More

by robertjacobs71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Eason, Michael Taylor
Nov 21, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Robertjacobs71, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. We're happy we could meet your expectations! Thank you so much for your kind review; we are happy to pass along your comments to Joe and the team here at Jim Ellis Buick GMC Mall of GA! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

November 20, 2019

Repairs David G. In services and his team did an amazing job! From keeping me updated on the progress to recommendations needed on my car . I highly recommend More

by ADRIANNA_JOHNSON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Nov 21, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Adrianna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Thank you so much for your kind review; we are happy to pass along your comments to David G and the team here at Jim Ellis Buick GMC Mall of GA! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience.

November 19, 2019

Oil change Excellent service, no bad attitude, and they offer Lyft which can take you home and pick you up when your vehicle is ready. Free of charge. Overall gr More

by Dgoos91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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