Jim Ellis Buick GMC Mall of GA

Brett is amazing! I have never had a better car buying experience! From the moment I walked in the door to the time I drove off the lot with my new car!! Brett is the b I have never had a better car buying experience! From the moment I walked in the door to the time I drove off the lot with my new car!! Brett is the best and my family will most defiantly work with him again in the future. More

Outstanding Customer Service & No Hard Sell Cappy was terrific! Very friendly and went out of his way. I'd been shopping around for an SUV for a little while and finally landed on a Yukon and fo Cappy was terrific! Very friendly and went out of his way. I'd been shopping around for an SUV for a little while and finally landed on a Yukon and found one at Jim Ellis but I was too busy with my schedule to get out there and look at the vehicle I'd seen on the website. Well, Bill, came out the next day, to my home so I could look at it during the short 45 minute window I had and I took it for a test drive and fell in love with the vehicle! They held the key for me so I could finally make it in a couple of days later and the rest of the process was simple and smooth. More

Great experience. My 3rd car from Jimm Ellis. I would purchase from Jim Ellis in future if the need arises. Very professional and accommodating experien experience. My 3rd car from Jimm Ellis. I would purchase from Jim Ellis in future if the need arises. Very professional and accommodating experience. More

Exceptional customer service. I came in for a recall on my GMC Sierra, was greeted by friendly Service Advisor who explained everything that needed to be done on my truck. Work was I came in for a recall on my GMC Sierra, was greeted by friendly Service Advisor who explained everything that needed to be done on my truck. Work was performed properly and on time. More

Great customer service always! I always have a great experience with service at Jim Ellis Mall of Georgia. My service advisor was Ed Barnes and he was super helpful! My truck was re I always have a great experience with service at Jim Ellis Mall of Georgia. My service advisor was Ed Barnes and he was super helpful! My truck was ready to go in the time quoted to me at drop off. More

Very impressed with service and dedication we received Very impressed with service and dedication we received from Mr. Mike. He went well above and beyond his duty to find us a vehicle and make sure we we Very impressed with service and dedication we received from Mr. Mike. He went well above and beyond his duty to find us a vehicle and make sure we were 100% satisfied! Thanks again Mr. Mike! More

Quick and easy service I made my appt and dropped off my car the evening before. They got to my car before my service time and had all the required work done in short order. I made my appt and dropped off my car the evening before. They got to my car before my service time and had all the required work done in short order. More

Truck Repairs Very good. I was informed on the repairs being done and the time line of how long the repairs would take. My repair required an extra day to get some Very good. I was informed on the repairs being done and the time line of how long the repairs would take. My repair required an extra day to get some parts and the service department was more than willing to get me a car to use on my down time. More

Everything was good They were overall nice and easy to deal with. The staff was not to pushy they did try some typical dealership sales tactics that I didn’t appreciate t They were overall nice and easy to deal with. The staff was not to pushy they did try some typical dealership sales tactics that I didn’t appreciate to much. Overall good experience although I am looking at a hefty repair bill on the truck I purchased but it is a used truck. More

Great service Scheduled appointment with fast and professional service. Offered options and they took me 1/2 hour early. Pleasant employees with great customer supp Scheduled appointment with fast and professional service. Offered options and they took me 1/2 hour early. Pleasant employees with great customer support. I will come back again More