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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,952 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,952 reviews

October 04, 2019

Awesome Because of the excellent service and quick in and out buy to get a car. Normally it's takes several hours to purchase A car. More

by JUDYWRESPRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us! We appreciate your kind words and want to say congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 04, 2019

First experience! David was my service Advisor, he was super polite and helpful. No one greeted me when I came in, and he looked super busy but I flagged him down and h More

by JOHANNA.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzalez
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

October 04, 2019

Service Oil change performed and recall work. Everything was done on time. Staff is professional and friendly. Have used Jim Ellis for many years. Will co More

by ROBIN.BAKER0268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Leyva
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Robin, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2019

New Exhaust Sysytem Leo made my experience with Jim Ellis the best it has been so far. Leo was able to get the exact exhaust I was looking for at the best price instead o More

by Beaucephas7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Leyva
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

October 04, 2019

Quick, friendly and quality work They were able to get my vehicle in and out quickly. Were very professional and the price was reasonable. Would definitely recommend them and use them More

by JMANN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

October 04, 2019

Purchased a Terrain Denali I have been using Jim Ellis' service department for a long time and was very satisfied with the services received on my three vehicles. With the for g More

by SNISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

October 04, 2019

Service was not Good. I will not return because I feel like it was not a good visit to this location because it was not up to GM Standards More

by DRREDDITT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Na
Oct 23, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Drredditt, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (855) 336-1584 and we will do our best to make this better. We hope to hear from you soon.

October 04, 2019

Awesome team The service is excellent. While waiting in their comfortable reception area, you are treated to complimentary snacks and warm/hot beverages. You are n More

by MONICADEEJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

October 04, 2019

Predictable & Uneventful... EXACTLY how I like it. He's not much to look at (probably why there is no picture), but Sean is fast, efficient, a great communicator, and gets the job done right the first More

by Jeremy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Jeremy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2019

BEST EXPERIENCE EVER "Cappy" is the best sales person I have ever had a dealing with and am looking forward to working with him again on my next vehicle. He is very atten More

by Rick A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Cappy" Capelman
Oct 07, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Rick, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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