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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,949 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,950 reviews
May 03, 2019
Great Experience I thought Lexis cornered the market on the vehicle market for excellent sales experience but Mike and Jasmine taught me a new world with Jim Ellis - s I thought Lexis cornered the market on the vehicle market for excellent sales experience but Mike and Jasmine taught me a new world with Jim Ellis - smooth and professional. More
by jerry.hill
Verified CustomerEmployees Worked With
Mike Hatcher, Jasmine Abreu
May 02, 2019
Professional and quick The dealership is very professional and there was no games. They have excellent customer service. They delivered my car to me and on time. My salesman The dealership is very professional and there was no games. They have excellent customer service. They delivered my car to me and on time. My salesman still responds to my text a week later. More
by stepglen
May 02, 2019
Great Experience Easy to deal with Nelson and Joe were great to deal with, when we were all over the place and not sure what we wanted. Test rode and worked with us. Very happy with our Nelson and Joe were great to deal with, when we were all over the place and not sure what we wanted. Test rode and worked with us. Very happy with our purchase. More
by DAN_DAHL
May 01, 2019
Coolant Flush Service was promptly done. Jim Ellis has a very nice waiting room. Service prices appear to be reasonable. I used a coupon to get $20 off the standard Service was promptly done. Jim Ellis has a very nice waiting room. Service prices appear to be reasonable. I used a coupon to get $20 off the standard pricing. Sales representative appears to be knowledgeable about standard routine services. More
by GARYLSTOWE
Employees Worked With
David Blood
May 01, 2019
Oil Change and Tire Rotation The service on my car was very quick and efficient. I dropped of my car the night before for a 7:45am appointment. I received a call from Chad around The service on my car was very quick and efficient. I dropped of my car the night before for a 7:45am appointment. I received a call from Chad around 8:00 am telling me that they have my car and they are starting to work on it. Chad called me a couple ours later to tell me the service was complete. I picked up the car and was in and out in 10 min. More
by KEVINWMILLER
Employees Worked With
Chad
May 01, 2019
Amazing Incredible professionalism and care with everything from selection of care, to understanding our budget, to providing an at ease environment, to just Incredible professionalism and care with everything from selection of care, to understanding our budget, to providing an at ease environment, to just being genuine and real. More
by Lou
May 01, 2019
Awesome! Very pleasant to do business with. Not once did anyone pressure me into making a decision. I would highly recommend the good people at Jim Ellis to an Very pleasant to do business with. Not once did anyone pressure me into making a decision. I would highly recommend the good people at Jim Ellis to anyone in the market for a new or used car. More
by andyha56
Employees Worked With
Dee Hong
April 30, 2019
New key replacing lost key I was very pleased with the speed of grinding a new key and programming a remote to replace my lost car keys. After very friendly service, I was on my I was very pleased with the speed of grinding a new key and programming a remote to replace my lost car keys. After very friendly service, I was on my way to finish errands. More
by PKWILLO
Employees Worked With
Jeff Ryberg, Tom Lyden
April 29, 2019
Excellent customer service and minimum waiting time! I will continue to bring my vehicle for its routine services and work with Tom Lyden in the service dept! T customer service and minimum waiting time! I will continue to bring my vehicle for its routine services and work with Tom Lyden in the service dept! Thanks! More
by DARRIUS_WILBORN
Employees Worked With
Tom Lyden
April 29, 2019
GMC never disappoints GMC Mall of Georgia never disappoints! Mike Hatcher was very attentive and helpful during the entire process. Would definitely recommend this dealersh GMC Mall of Georgia never disappoints! Mike Hatcher was very attentive and helpful during the entire process. Would definitely recommend this dealership to friends and family for their new vehicle needs! More
by EPEEVY
