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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,515 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,515 reviews

July 18, 2018

Great service Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely retur More

by KIEN1155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jul 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear our service rep was so courteous and helpful! We hope to be of service to you again in the future!

Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Take Care!

July 18, 2018

Great Experience Blake was great to show the exact car I wanted to see and tell me all the details that this specific car held. He recommended this car and worked with More

by carson0511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Blake Kenya
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2018

OUTSTANDING Buying Experience This dealership sets the standard for the entire car industry. The entire team was courteous and professional throughout the entire process. True pr More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Gonzalez, John Harrison
Jul 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are always trying to raise the bar, Jose! Thanks for recognizing our efforts! We value your business and hope to see you again!

Aug 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 18, 2018

Best dealership for the best vehicles with the best team I was a first time new car buyer and was very anxious about the whole process. After visiting a few dealerships, we went to Jim Ellis GMC. We were gre More

by jennifer1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek, Jason Hoychick
Jul 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear we could make your first time purchasing a car such a great experience! Thank you for your recommendation and we hope to see you again!

Aug 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Jennifer, we're so glad that we were able to go above and beyond your expectations! Thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia! Welcome to the Jim Ellis Family and we hope that you continue to enjoy your New Terrain! We look forward to seeing you again in the future! Take Care!

July 17, 2018

Sales - Randall Milner We bought a couple of vehicles here in the past and this has been our best experience thanks to Randall. He was knowledgeable and did not play games, More

by Mxlaxboys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Milner
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 17, 2018

Routine Service Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me More

by JOHNNYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear we could get you in and out so quickly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2018

30,000 mile service Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled pr More

by BRGS16
Recommend Dealer
Yes
Employees Worked With
Rebecca Tipton, David Gonzalez
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

July 16, 2018

very professional & courteous I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Ver More

by HOOVEN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hecht, Kaleb Dance
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

July 15, 2018

Great Service This dealership has a great team of sales people and management. They worked with me in a way that made me very comfortable during the process. Great More

by SBM27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Isaac Pineda
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 14, 2018

Awesome service I really like dealing with Craig! I couldn’t have ask for a better experience!! If I purchase another truck Inwill for sure want to deal with Craig! More

by Krazykev012001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

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