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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,940 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,940 reviews

December 27, 2018

Alan is a professional. I enjoyed my sales experience with Alan. He listened VERY well to my needs and desires in a vehicle and acted on my requests extremely quick. There we More

by Sp33dpotato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
Dec 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 26, 2018

New Sierra Great Dealership...Very straight forward and a smooth transaction. This is my second truck from this dealership. Both times i was please with the lev More

by CLAY15
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher
Dec 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Clay, thank you for the high star rating! Your comments keep us motivated and working hard for all our guests! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 25, 2018

Recent service Very professional and service oriented service center. Accommodations while you wait are great too. David was superb in making sure that everything I More

by Derek G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Dec 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Derek, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 24, 2018

Great service center The waiting area is very nice. The service people keep you informed on the progress of your visit. Everyone are very friendly, courteous and profess More

by PATRICIADF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
December 24, 2018

No appointment - last minute help needed- Saturday- I needed my truck checked because it seemed to be skipping/missing a little. Called on Friday, I was in town for Christmas, to see if they could see m More

by NBG77E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Dec 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 24, 2018

Oil Change/Tire Rotation Sean was helpful and knowledgeable and went out of his way to get me out as quickly as possible. I would not hesitate to recommend Sean and Jim Ellis More

by FGREENWAY3655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Dec 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! Until the next time we meet, take care!

December 22, 2018

Excellent Experience Always had good experiences here and Tom was great to work with. From the deal to the paperwork it was one of my better vehicle buying experiences. More

by DB46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
Dec 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

December 21, 2018

Service for GMC Denali It was a very nice service department. They even got us a ride to the Mall of Georgia so we didn’t have to wait. They were very professional. More

by restaurant owners
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of woman’s name but very nice and professional.
Dec 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Thanks again for the positive feedback, and we hope that you have a great day!

December 21, 2018

my first time having my new vehicle serviced I made the mistake of showing up without having a appointment. I just showed up at 7:30am after traveling an hour I was almost turned away until Jess More

by hlapierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Walter, Steve Eason, Chris Stout
Dec 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

December 20, 2018

Always accommodating Chris is always easy to reach and accomdating when scheduling any service for husband and myself. When scheduling an appointment, our cars are taken b More

by MACKENZIE536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Dec 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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