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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,944 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,944 reviews

November 27, 2018

New lease Craig Ebel -mr cool water/warm Coffee made my experience flawless. He was informative of all Bells and whistles. I left out full Of information. al More

by Firstlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're so glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Dead Battery on my Truck It was Monday afternoon after the holidays. My Truck would not start after I went to lunch.. I got a jump and went to Jim Elllis Dealer ship. They w More

by MIKEH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2018

Great service The folks there are very friendly, and Sean was over nice and easy to deal with!!! It was fast service to get my encores oil change, I will definitely More

by SHERISWAFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 27, 2018

PERFECT!!!!!! Great customer service, picked up at the airport and brought us back to the dealer. My truck was even better than I thought it would be. Brett Rudow i More

by john.wheelerconstruction
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Brett Rudow
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 26, 2018

Friendly, professional service advisors Service advisors are friendly and very knowledgeable. Always have a good experience there except feeling like we have to watch CNN because it is on in More

by GARMONNOMRAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez, Sean Garrett
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

New tire purchase. James shopped tire prices at different locations and was able to give me the best price on new tires. He was. very professional and easy to work with More

by WAYMAKER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 26, 2018

Always great service I have always gotten great service at this dealership. Love them! My nephew now has this car and we still bring it back to you for service. More

by MELINDA.DRISKELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Tipton
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

That's great to hear, Melinda! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

Deligent service trying to pin point a problem I had with the collision alert Finally repaired n working great The service response was great Prompt attention to con More

by TREVINOEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

Excellent service Blake was extremely friendly, helpful & patient through the whole buying process. I would recommend him a thousand times over. I drove 3 1/2 hours as More

by Garytop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kenya
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We work hard to stand out among the rest, Gary! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

November 24, 2018

Excellent buying Experience Thomas Lyden & Vadim Grama were excellent throughout the car purchasing experience. They were both very knowledgeable about the Yukon that I purchase More

by Clemsn87!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Grama, Tom Lyden
Nov 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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