Jim Ellis Buick GMC Mall of GA

Best Service Friendly staff. Took care of my car in very efficiently. Will definitely recommend them to my family and friends. Arranged courtesy vehicle before Friendly staff. Took care of my car in very efficiently. Will definitely recommend them to my family and friends. Arranged courtesy vehicle before I reached to dealership. More

Brett Rudow and his team are awesome Incredible service and will continue to get my loyalty. Brett and his team are Awesome. They should get a raise and get some type of arward. Incredible service and will continue to get my loyalty. Brett and his team are Awesome. They should get a raise and get some type of arward. More

Very friendly. I had to get a new lug lock. Mine was left there the last time I had my oil changed. My car was in an accident and they had to drill the lug lock off I had to get a new lug lock. Mine was left there the last time I had my oil changed. My car was in an accident and they had to drill the lug lock off to remove the wheel. Jim Ellis removed the other locks and put on a new set that has a key. I will for sure make sure I have the key after every oil change. Funny thing, I didn’t even know I didn’t have it. Kaleb was awesome in making it happen and was very apologetic about the key not being replaced to start with. More

Buy a car! I did most of my research and planning of purchase on line. Tom Lyden & Joe Marengo were helpful, direct and honest and made the process very smooth I did most of my research and planning of purchase on line. Tom Lyden & Joe Marengo were helpful, direct and honest and made the process very smooth and comfortable. All questions and concerns were dealt with promptly. Jasmine in Finance was very knowledgeable and efficient. More

very nice and friendly I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care of. More

Consistent Great Service!!! Although I own a Chevrolet Volt purchased at Jim Ellis Chevrolet, I prefer to have my vehicle serviced closer home at Jim Ellis GMC Buick. Jim Elli Although I own a Chevrolet Volt purchased at Jim Ellis Chevrolet, I prefer to have my vehicle serviced closer home at Jim Ellis GMC Buick. Jim Ellis GMC Buick has a Master Mechanic or Shop Forman onsite that can service my car. I made an appointment and was informed the service would be complete within the hour. He was not kidding because my car was washed and waiting for me in 59 minutes. Promise kept!!! Thank you, Jim Ellis GMC Buick for always providing excellent customer service. More

good experience David was very informative and took good care of me . They we able to get me a loaner so I could take care of business while my car was being looked David was very informative and took good care of me . They we able to get me a loaner so I could take care of business while my car was being looked at. More

Satisfied Friendly and professional! Richard Newton was great to work with. He had our best interests in mind and during the entire process displayed a great Friendly and professional! Richard Newton was great to work with. He had our best interests in mind and during the entire process displayed a great customer service attitude. More

Basic Service with some add ons As an appointment for basic service oil change etc and arrived and worked with Kalab Dance. During his preliminary inspection, he discovered an issue As an appointment for basic service oil change etc and arrived and worked with Kalab Dance. During his preliminary inspection, he discovered an issue with my tires and alignment. He explained to me very professionally, what my options were and answered all my questions. He was very knowledgeable and helpful. Due to his actions I not only had my car serviced, oil changed, an alignment and purchased 4 new tires. More

Awesome service Excellent service! Made me feel like they were my family. Very friendly and helped me through the whole process. They made me feel like I already had Excellent service! Made me feel like they were my family. Very friendly and helped me through the whole process. They made me feel like I already had the car before I got the car. More