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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,947 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,947 reviews

September 25, 2018

2017 GMC 1500. Fast service and great work. Very nice waiting area. Service techs kept me up to date on the progress of my vehicle too. Sorry I do not remember the n More

by RETIREDDEPUTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent service visit with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!

September 24, 2018

Overall good customer service and response Purchased a used Chevy Colorado at a good value price. Customer service was limited to sales personnel only (Craig Ebel and Bernie Sanders). Pre-sale More

by donmac770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Gonzalez, John Harrison
Oct 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Congratulations on your new Colorado! If you have any further questions, please give us a call. We're always happy to help!

Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2018

Warranty/Recall issue with steering Scheduled apt on line, convenient time available. Schedule changed and was notified by dealership of slight change to apt time. in and out in about More

by JLHOERIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

September 23, 2018

Fast, efficient, good service. Worked with Sami, Nasser, Bernie, and Dee. I flew in from out of state on short notice with a tight schedule. These guys took care of me! Happy cust More

by Outofstatebuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Gonzalez, Dee Hong, Nasser Saban-Saban
Sep 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

Oct 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and we appreciate your business. Have a great day!

September 21, 2018

New Car Sami and Vadim were really professional and very first contact with them was so friendly and welcoming , they helped us a lot with purchasing of the More

by UZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Garrett, Jasmine Abreu, Vadim Grama
Sep 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for the positive feedback and recommendation! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 21, 2018

Amazing Service Experience! We bought our 2014 Enclave used through Jim Ellis Buick GMC 3 years ago. Every time we have had our car in for service work, whether maintenance or a More

by DEBBIED56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Sep 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

September 20, 2018

New Envision This dealership is great - clean and organized. Everyone we encountered was helpful and courteous. Our sales rep, Mike Hatcher was great! Our experi More

by Debbie B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
Sep 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Debbie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2018

Regular service. Regular oil change service, always a great efficient experience. Pleasant and accommodating and on time both in and out. Waiting room is comfortabl More

by GDURIEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!

Oct 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

September 19, 2018

Easy! Easy car purchase. No Pressure and very attentive. Working with Richard was great! He really made the whole car buying process a breeze. I would h More

by KJDEVANEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton, Jason Hoychick
Oct 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

September 19, 2018

Great!! Kaleb did a great job in getting our oil change service handled on time during a busy period at the service center. He said he would get us done in a More

by DYER.ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!

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