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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,947 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,947 reviews

September 18, 2018

Excellent customer service Love the gmc i have 2018 gmc slt drive and run exellent sami& john hi is very nice man love to worke with hime thank you jimelles More

by UNE.IBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Rudow, John Harrison
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are happy to hear you are enjoying your new GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

September 18, 2018

Efficient and Professional Excellent service - greeted upon arriving - kept up to date while waiting - answered my questions with respect - overall a great experience and I woul More

by HARRIET2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Harriet, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further needs or questions, please give us a call. We're always happy to help!

September 18, 2018

Routine service Had an appointment and was taken in right away. Staff checked with me while work was being done. No problems at all. Thank you for good experience. More

by Carol123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your service experience with us, Carol! If you're ever in need of more help, please let us know!

September 18, 2018

Morris was my agent and rate 5 star I was very please in the way Mr. Morris Walker and Joe Marengo support me during my visit to Jim Ellis GMC. Never any pressure to close an deal. Look More

by tom@sawyertile.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who provided you with such a positive car buying experience! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2018

Perfect buying experience! I honestly hate dealing with car dealers BUT the guys at Jim Ellis made buying a new car a much better experience than we have ever had! We have recom More

by THECHALKERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hoychick, Alan Cavell
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. If you're ever in need of more help, please let us know! Take care!

September 17, 2018

Very nice staff and easy to work with! Dealership had an easy drop-off process, a great waiting area with nice recliners for a nap, a friendly staff, and performed great work on my vehicle. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!

September 17, 2018

As always, great experience! Maintenance at Jim Ellitis always good! Quick turnaround, fair price and excellent atmosphere! Thanks guys for the excellent service! Hope to se More

by Marcelo Calsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Tipton
Sep 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

September 17, 2018

Great customer service & overall car buying experience! Everyone we came into contact with provided great customer service. Randall was great to work with, gave me a tutorial on my new vehicle, introduced More

by tracyann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek, Kaleb Dance, Randall Milner
Sep 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2018

Great Service! I had a great Service Rep, James, who told me the turn around time for an oil change, etc. would be quick, it was! Thanks More

by DWSTETLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 14, 2018

Good experience Came in for oil change and was met with professional service rep. and no hassle service. Had to change my appointment which was handled very well. More

by Tom P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Sep 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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