Jim Ellis Buick GMC Mall of GA

Great Experience Tom Lyden was very helpful and Jasmine in Finance was so friendly she put as at ease. They made the stressful experience of a car purchase somewhat ea Tom Lyden was very helpful and Jasmine in Finance was so friendly she put as at ease. They made the stressful experience of a car purchase somewhat easier. Highly recommend them both. More

Bought a car with ease My father and I recently came by Jim Ellis looking for a car after two months of searching and Thomas Lyden was a great help. After we decided on the My father and I recently came by Jim Ellis looking for a car after two months of searching and Thomas Lyden was a great help. After we decided on the car Tom helped me through the process and made sure to explain every step in great detail (I'm a first-time car buyer). He displayed professionalism and overall I walked away impressed with his customer service. Trust me, compared to the other dealerships I went to, this is the one you'll want to stop in because it's completely hassle-free. The staff is super accommodating and willing to compromise. I will recommend Tom to all my friends. More

Normal service Team did a great job and it was easy to get in and out with what I needed done. Price was reasonable and the team did a great job. Team did a great job and it was easy to get in and out with what I needed done. Price was reasonable and the team did a great job. More

Help!!!!! Long story short. My engine was not repairable in my other vehicle but I had a balance on my loan making it near impossible for me to replace my car. Long story short. My engine was not repairable in my other vehicle but I had a balance on my loan making it near impossible for me to replace my car. When Jim Ellis Volvo realized they were not going to be able to get payment where I needed them due to being upside down in my previous loan, they called another Jim Ellis family member Jim Ellis Buick and together they put me in a brand new 2018 car that fits my life style. Volvo didn't hesitate to work with Buick even though the sale would go to another salesman. Fred at Buick was so confident he could help me...and he did. Whether it be Buick, Volvo or another Jim Ellis dealership they act like family and I am happy to be a member. Thanks Jim Ellis. More

Was looking on line & got a call back from Blake. Everyone was very nice & helpful. Perry was outstanding , made us feel at home. Our first time to Jim Ellis. Enjoyed our experience. Thank you much. Everyone was very nice & helpful. Perry was outstanding , made us feel at home. Our first time to Jim Ellis. Enjoyed our experience. Thank you much. More

Finally my air is fixed! This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 months ago when I had to pay for a new condenser. This was a problem with an antifreeze leak to the back cooler box. It should have been caught the first time it was in. More

Bad Battery Core James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. More

Bought online from Jim Ellis So I found a Camaro at Jim Ellis. It was a specific model, color, and optioned with exactly what I was looking for. It is Important to understand that So I found a Camaro at Jim Ellis. It was a specific model, color, and optioned with exactly what I was looking for. It is Important to understand that I live in Arizona. That is 1900 miles away (1 way) When I arrived the car was exactly what they said it was, the paperwork, was ready to go. Everything they stated over the phone from across the country was exactly what is was when I got there, no discrepancies. They were upfront, accurate, honest and organized, and just a real pleasure to deal with. I told Jim Hatcher, the sales person I was dealing with, that I would consider buying my next truck from them even though it is a 3750 mile round trip from where I live. More