Jim Ellis Buick GMC Mall of GA

Purchased a 2018 GMC Sierra 2500HD with All Terrain The experience was awesome and amazing. I would recommend anyone to visit this dealership. My new truck is awesome and I purchased the dealer vendor The experience was awesome and amazing. I would recommend anyone to visit this dealership. My new truck is awesome and I purchased the dealer vendor lift kit, I LOVE MY NEW TRUCK and the full experience from start to finish!!!! More

Great experience We called about a car we found on internet. They sent us car fax and all info. We decided to get the car sight unseen based on salesman’s description, We called about a car we found on internet. They sent us car fax and all info. We decided to get the car sight unseen based on salesman’s description, pictures from internet & car fax. When we got there everything was exactly as portrayed and we had a great experience. Paperwork process was quick and we signed and drove out. John the salesman was great. More

Great experience! Mike Hatcher was a great salesperson. Everyone was very helpful. They stayed well past closing time on a Friday night to finish my purchase, and were Mike Hatcher was a great salesperson. Everyone was very helpful. They stayed well past closing time on a Friday night to finish my purchase, and were very patient. More

Purchased used 2018 tahoe I had a great experience at Jim Ellis. Vadim was my sales guy and did an excellent job. Sami assisted Vadim as I admittedly was a little difficult, bu I had a great experience at Jim Ellis. Vadim was my sales guy and did an excellent job. Sami assisted Vadim as I admittedly was a little difficult, but both of them were very professional and helpful. I will be a repeat customer as I am thoroughly happy with my purchase and the service I received. More

Changed my mind about buying at dealerships The entire Jim Ellis team (especially Sam & Nelson) definitely changed my mind about buying at dealerships. I’ve always prided myself on getting a goo The entire Jim Ellis team (especially Sam & Nelson) definitely changed my mind about buying at dealerships. I’ve always prided myself on getting a good deal and always thought that dealerships took you for the most they could. Well.. here I am, a happy customer and I don’t quite believe it myself. It’s only been a week or so but I’m a believer. They brought a fair deal to the table and didn’t let the little things other dealers get annoyed with stop them from earning my business. They totally went over and above. Not to mention I did not feel pressured to buy additional warranty options, etc... I purchased the options I felt I needed and was able to ask a million and one questions with out feeling like I was being rushed or pushed out the door. Transparent is a word that comes to mind. The only things I can find fault with would not have been a deal breaker. Just missing the spare key... More

Everything you would want from a dealership I called, they quoted me a price, offered a value on my trade. I got to the Dealership, test drove the truck, money on the term sheet spot on trade va I called, they quoted me a price, offered a value on my trade. I got to the Dealership, test drove the truck, money on the term sheet spot on trade valued as offered and I’m out the door with a 2018 GMC Sierra in less than an hour....nothing beats honesty!!!! More

False advertising to solicit my business I keep getting coupons in the mail for oil change that I cannot use. My vehicle is a 2017 and you'r company keep sending me coupons for oil change f I keep getting coupons in the mail for oil change that I cannot use. My vehicle is a 2017 and you'r company keep sending me coupons for oil change for a 2010 and older. Why, since your company is aware. More

Good Experience Had service department change oil and replace battery that failed just as I arrived at the dealership (good timing). The service staff also held me in Had service department change oil and replace battery that failed just as I arrived at the dealership (good timing). The service staff also held me in using the new My-GM-Rewards program. More

Great customer service. The customer service has always been great! Kaleb Dance and the Jim Ellis team are awesome and gets you in and out of the service department in a tim The customer service has always been great! Kaleb Dance and the Jim Ellis team are awesome and gets you in and out of the service department in a timely manner. More