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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,988 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,988 reviews
June 22, 2018
Great Service Blake Kenya took excellent care of us. From the first phone conversation to the very end we had a great experience. By far the best visit to any deale Blake Kenya took excellent care of us. From the first phone conversation to the very end we had a great experience. By far the best visit to any dealership. More
by DecGa83
Employees Worked With
Jasmine Abreu, Blake Kenya
June 22, 2018
Summer Maintenance James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensurin James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensuring he confirmed my maintenance program was entered into the system, and making sure I was billed the correct amount! More
by RODERICA
Verified CustomerEmployees Worked With
June 22, 2018
Service Experience Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an e Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an explanation of each of the services that were performed. More
by DOREMI771
Employees Worked With
June 21, 2018
My service agent Sean is the reason I keep coming back I have come to the dealership many times and now I come because of the continued stellar service of Sean. He goes out of his way to make me feel impor I have come to the dealership many times and now I come because of the continued stellar service of Sean. He goes out of his way to make me feel important and when something isn’t right, he takes care of it no questions asked! Great service More
by LANEDAWG25
Employees Worked With
Sean Garrett
June 20, 2018
Great service . Quick and efficient. Everything was fixed and I was able to get a rental car while they were working on the vehicle. Highly recommend. . Quick and efficient. Everything was fixed and I was able to get a rental car while they were working on the vehicle. Highly recommend. More
by BRADLEYBEISE
Employees Worked With
Sean Garrett
June 20, 2018
Excellent Every visit I have had with my Buick Encore has been a pleasure. Service department has always been way to work with. Look forward to continuing my Every visit I have had with my Buick Encore has been a pleasure. Service department has always been way to work with. Look forward to continuing my relationship with Jim Ellis. More
by LTANNER53
Employees Worked With
Chris Stout
June 20, 2018
Great experience and quick ! Went in for an oil change and service. They are very professional and courteous. Comfortable waiting room with coffee and snacks. The wait was shor Went in for an oil change and service. They are very professional and courteous. Comfortable waiting room with coffee and snacks. The wait was shorter than I was told so all good. More
by BARBMH1
Employees Worked With
David Gonzalez
June 20, 2018
Great! Angelle drove us from Chamblee to Buford. She was awesome. Then her and Blake tag teamed for an awesome experience. Great quality car too! Thanks so m Angelle drove us from Chamblee to Buford. She was awesome. Then her and Blake tag teamed for an awesome experience. Great quality car too! Thanks so much! More
by Brens1993
Employees Worked With
Angelle from Jim Ellis Chevy PIB, Jasmine Abreu, Blake Kenya
June 19, 2018
2017 Yukon Denali 2nd service The Service Consultant did fine on the front end of the appointment. I saw the vehicle being returned so I went out to the Consultants' stations. Th The Service Consultant did fine on the front end of the appointment. I saw the vehicle being returned so I went out to the Consultants' stations. The tech brought the keys and invoice in and placed them on Chris's desk; he was nowhere around. I stood there ten minutes and none of the other five Consultants offered to assist me although it was obvious I was waiting for help. I finally had to ask one of them to get me my keys so I could leave. At that point Chris reappeared. More
by JIMBUR
Employees Worked With
Chris Stout
June 19, 2018
Efficient and pleasant. Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well More
by GDURIEZ
