Back

Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,988 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Contact Dealership

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 3,988 reviews

June 16, 2018

Excellent experience This was the absolute best and easiest experience I have ever had purchasing a vehicle. The people are great and the facility is very inviting! It wa More

by Mistyadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavell, Jasmine Abreu
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family! Thank you for choosing Jim Ellis for your Automotive Purchase! Thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Take Care!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

June 16, 2018

Excellent service. Everyone is so sweet. I feel like I am taken care of. I love the cleanliness. I love the dealership location. Excellent!!!!! Excellent!!!!! More

by VEEWHITE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was excellent In service. He’s tall brown hair.
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Have an awesome day!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your wonderful feedback and rating mean a lot to us. At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

June 16, 2018

Truck purchase This was the best and easiest truck purchase I’ve ever had. The sales and service team at Jim Ellis are excellent, honest and knowledgeable. Firs More

by Atl Land Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Atl Land Man! Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Ken Wang and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your New Vehicle! We genuinely appreciate your business and look forward to a lasting relationship!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2018

Excellent Sean was great. Experience was quick and perfect. Thank you to the Jim Ellis team. I will come back for a service next time I need one. More

by SEYMA.KRAEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Tipton, Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are happy to hear Sean and our team took great care of you! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

June 14, 2018

Great Experience We had a pleasant experience buying our Chevy Cruze. Craig Ebel helped us with everything and made this a truly exciting experience. We will recommend More

by Miguel Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Miguel, we are very happy we could provide you with an enjoyable buying experience! Congratulations on your new Chevy Cruze! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

June 14, 2018

Great Service!! Great experience as always! Friendly service and comfortable waiting area. Any recommendations for future service needs were recommended at a fair pri More

by BANAHUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for all of your automotive needs!

Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 14, 2018

GMC VAN AMAZING CUSTOMER CARE. ALL TRY TO WORK WITH YOU, FROM THE SALER TO THE PERSON THAT HELPS WITH THE PAPER WORK. I RECOMMEND THIS PLACE. IS THE BEST CUST More

by NAYVI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Carbo
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your response to Nelson's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2018

Excellent Service The experience with Sami, Nasser, and Isaac as well as the dealership was excellent. I cannot praise them enough for their professionalism. They were More

by DRMMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nasser Saban-Saban, Isaac Pineda
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi DRMMS, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2018

Great Experience I am always happy with my experience at Jim Ellis. I cannot praise Sean enough, he is amazing to work with and was especially helpful when I had to br More

by JAYMEPERVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 13, 2018

oil change and tire rotate I went in for a oil change and a tire rotation. They ended up recommending I change a couple filters . I agreed to have the filters changed. Took a More

by JRSOUTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

...
348
...