Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
4,448 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,448 reviews
May 26, 2026
While I would have appreciated a shorter wait time, James told me it would be about two hours (in my opinion, that's too long). James was great and all work conducted looked good, except that the windshield told me it would be about two hours (in my opinion, that's too long). James was great and all work conducted looked good, except that the windshield washer fluid was not replaced. I'll be back - appreciate the great customer service!! More
by mjwintersjr
Verified Customer
May 26, 2026
Always clean, nice place to sit and read when you wait and the crew is always helpful. and the crew is always helpful. More
by BKENNEDY2010
May 22, 2026
All good Professional, personable, excellent sales Professionals I felt like we all are long term friends Professionals I felt like we all are long term friends More
by joseph.r.youngblood
May 22, 2026
Experience was very pleasant and informative. Overall service to my vehicle was excellent Would definitely recommend Jim Ellis Overall service to my vehicle was excellent Would definitely recommend Jim Ellis More
by Jhill89662
Employees Worked With
May 21, 2026
Everyone was great and very helpful. Great experience Great customer service from Everyone Thank you Great experience Great customer service from Everyone Thank you More
by Kemdowdy71
May 20, 2026
The staff were very helpful, friendly and professional during the time we’re there. I really appreciate their professionalism as far as I remember. during the time we’re there. I really appreciate their professionalism as far as I remember. More
by Luis
