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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,412 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,412 reviews

April 28, 2026

The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More

by HITMANJA177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 26, 2026

100K service, just took a few hours. Very comfy waiting room. Be prepared for sticker shock! Car drove much better after service More

by DVERELL
Recommend Dealer
Yes
May 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 26, 2026

Once I was assigned to Ed Barnes he kept me informed of everything that was happening with my car and the steps the technician were going to take first. Once the issue was confirmed he came back and inform More

by DDSHU97
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
May 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

Great improvement ? ? service was to my satisfaction I like the improvement in the department More

by genisoft1
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
May 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. We look forward to your next visit! Take care!

April 25, 2026

Awesome to work with Definitely would text them to anyone I know They are excellent More

by Stephen
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
May 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Stephe, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of Georgia! Thanks for the recommendation, and have an amazing day!

April 25, 2026

The recall service went as smooth as could be. The part was on time, installed and tested! More

by LEEBUTTS
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Apr 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 24, 2026

Nick was a great salesman and very friendly. Also our finance manager was very helpful and genuine. More

by mrsdoritodude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

April 24, 2026

Quick and easy The service was quick and easy. Friendly staff. I would go back again. More

by Scornavaca
Recommend Dealer
Yes
Employees Worked With
Monica
Apr 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

April 24, 2026

This was my first time at Jim Ellis and it was a good experience. I was treated with kindness and they did everything to make a good experience buying my truck! More

by ADAMMI_2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Darahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

Very easy to work with. Low pressure and informative. Cristian was great. He offered exactly what I was looking for. More

by JODINMCAFOOS
Recommend Dealer
Yes
Employees Worked With
Cristian Prado
Apr 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

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