Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,977 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,977 reviews
Verified Customer
February 06, 2024
This was one visit to the service center that went smoothly. Melissa was very thorough and very attentive and very accommodating. I do believe I overpaid for the service, but that is the norm at deale smoothly. Melissa was very thorough and very attentive and very accommodating. I do believe I overpaid for the service, but that is the norm at dealerships. More
by JLKDRB
Employees Worked With
Melissa
February 04, 2024
Charles did everything asked of him. The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a trans The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a transmission replacement. It's a 2020 GMC Canyon. In three years it's already had roughly $15,000 worth of failures. I'm afraid It will not last much longer, and that's a huge disappointment in investment. More
by BLAKE.PHILLIPS
Employees Worked With
Charles
February 03, 2024
Amazing staff and service! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! More
by MISSYGOT3
February 03, 2024
Nice people. Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid levels. I don't think I'd have anything but warranty work done at those prices. More
by Roysboy1
February 03, 2024
I always have a great experience with the service department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. More
by TFLEEMAN
