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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,353 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 2,569 service reviews

April 10, 2026

Very professional and efficient ! I have to admit I did not know my 15,000 mile checkup was $349 that is no one's fault guess I just did not realize it but I did have a 10% off coupon More

by HEIDANN
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
April 10, 2026

The service was excellent. Would bring my car there anytime. The customer service was great too More

by GSMITH0129
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

Charles P is really good, always kept me updated and always took good care of me when I had to get my truck serviced/fixed More

by Liz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

It was convenient; people were nice; and the work was performed quickly. They were professional More

by KENNALISON
Recommend Dealer
Yes
Employees Worked With
Monica
April 09, 2026

Excellent service , great customer experience. Fast and professional technicians along with the service manager and advisors. More

by TAYLORMADDOXPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
April 09, 2026

Very fast turnaround, same day pickup after I dropped off my truck at the dealership More

by FJAMALOODEEN786
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

Brandon wasn't interested in assisting me once he found out I was under warranty Brandon do not want to assist because my car was under warranty More

by Tonysims2414
Recommend Dealer
No
Employees Worked With
Brandon Cannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
April 08, 2026

Okay The service was good and thorough. I appreciate getting the videos from the tech showing me exactly what they are doing to my car. Charles is always so kind, helpful, and professional. More

by SUSANG0
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
April 07, 2026

Reasonably priced and time efficient. I would recommend Jim Ellis GMC Buford for any service needs. More

by SLWHITMAN
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
April 06, 2026

One Two Three Four Five Six Seven Eight Nine Ten Lem Twelve Thir Fourt Fif More

by jshipp1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your high rating. If you have any further questions, please don't hesitate to reach out!

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