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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,365 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,580 service reviews
April 17, 2026
Courteous. Brandon was polite, Courteous and responsive. I wish they would wash may car without having to ask. Brandon was polite, Courteous and responsive. I wish they would wash may car without having to ask. More
by elizabethmontgomery
Verified Customer
April 17, 2026
Really got hard time to get loaner customer service was terrible no update on my vehicle call 3 times never received call back terrible service terrible no update on my vehicle call 3 times never received call back terrible service More
by Jaweddossani
April 17, 2026
Appointment was on time. Waited for oil change and inspection. Courteous staff. Really liked the video of inspection. Waited for oil change and inspection. Courteous staff. Really liked the video of inspection. More
by SUSANKOTULA
Employees Worked With
April 17, 2026
We needed our filters changed and the lady said that we would bring them in and they would be done complementary and we got there and we were told we would be charged for them to be placed in the air filte would bring them in and they would be done complementary and we got there and we were told we would be charged for them to be placed in the air filters so we did not get them replaced More
by Shanelle
Employees Worked With
April 16, 2026
Great dealership. James, John and Nick are great Service department is fair and backs their work James, John and Nick are great Service department is fair and backs their work More
by ferrell_david
April 16, 2026
Brandon kept in constant communication with me to let me know what was going on with my car. The dealership was accommodating and allowed me to have a loaner car for an unexpected issue with my car during a know what was going on with my car. The dealership was accommodating and allowed me to have a loaner car for an unexpected issue with my car during an oil change. More
by Linda.edwards
April 15, 2026
The process was quick and easy. Everyone there made sure you are comfortable and taken care of Everyone there made sure you are comfortable and taken care of More
by kendrickmerritt1975
April 14, 2026
Very professional! Had my trucks recall work completed very quick. Everyone I came in contact with was very polite and professional. Hands down the best dealership I've Had my trucks recall work completed very quick. Everyone I came in contact with was very polite and professional. Hands down the best dealership I've ever worked with. More
by Josh.rosier73
Employees Worked With
Tom Floystrop
April 14, 2026
I asked about Road Force Balance due to an out round tire. No help whatsoever. tire. No help whatsoever. More
by dogslaves1472
April 13, 2026
Monica was very efficient and let me know what was going on with my car without me having to ask. She was very friendly and personable and answered all my questions . on with my car without me having to ask. She was very friendly and personable and answered all my questions . More
by JADAINSC
Employees Worked With
Monica
