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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,296 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,530 service reviews
February 27, 2026
Biggest issue was being told I would get a call and then not getting a call multiple times. I did not feel my time was valued not getting a call multiple times. I did not feel my time was valued More
by ANDREWBELLONE0
Verified Customer
February 27, 2026
Overall it was ok. I had trouble communicating with services rep. It was unclear what the status was of repairs and what they would cost. I didn't even know cost until I had trouble communicating with services rep. It was unclear what the status was of repairs and what they would cost. I didn't even know cost until it was already done More
by ANDREWBELLONE0
February 26, 2026
Charles was great Charles took very good care of me and my vehicle Thank you my vehicle Thank you More
by melpone
February 25, 2026
Ed is fantastic. He ALWAYS is fantastic. Identified my issue extremely fast & was able to get me out the door within a few hours. I come to this dealership for all se He ALWAYS is fantastic. Identified my issue extremely fast & was able to get me out the door within a few hours. I come to this dealership for all service maintenance and issues, and always will! More
by savannahbutlin
February 24, 2026
Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More
by JAY.YOUNG
February 24, 2026
Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More
by JAY.YOUNG
