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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,280 Reviews
Call Service Center (770) 872-6272

2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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April 29, 2025

Very professional and explained the service in detail. He had my vehicle in and out in no time. More

by CROCKER25
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
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April 26, 2025

Absolutely great! Purchased the automobile over a year ago and the outstanding customer service remains professional, friendly and with a smile. Thank you Brandon fir More

by FASTLADYMAC
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
Report | Print
Apr 29, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We hope you have a great day!

April 26, 2025

Excellent service friendly professional with a smile! I would recommend this dealership to friends and family. More

by FASTLADYMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 25, 2025

They are the best Dealership around,everyone in there is very friendly, That s why I brought my SUV there More

by Falconsandbraves1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 23, 2025

Issue was identified but once vehicle left they were not able to figure out the issues nor fix it. Still have the same issues. Was finally able to get a loaner car and the tire blew out on the ride home (20 More

by Llittlew
Recommend Dealer
No
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April 23, 2025

Great guy . Very professional. Communicates well. Send me Lyft to pick my truck up. Thank you More

by Bamwayk70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

April 23, 2025

Was a usual maintenance and all went smoothly The required maintenance was done on time and the car returned More

by Ganesh_saravanan
Recommend Dealer
Yes
Employees Worked With
Kevin WELLBORN
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Apr 28, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

April 17, 2025

The staff was very friendly and welcoming. I felt very comfortable leaving my car there to get service completed More

by shannenlanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Richard Floys
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Apr 19, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2025

Great service, fast, efficient, and courteous, I was able to get in there earlier than my appointment and they took care of me right away More

by CSHERRIER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Everyone I interacted with was very kind, helpful, and professional. The work was completed in a timely manner. The service manager offered me a lot of useful tips on how to take care of my truck. More

by cmeeksatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Report | Print
Apr 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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