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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
4,163 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 2,425 service reviews

December 06, 2025

Kyle is great service glad you have him in your staff team. Looking forward for my next visit More

by jesse.esqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2025

Since my issue was a pretty complex problem, they focused on fixing it until they got it right while taking care of me.In the meantime, brandon was great as far as informing me and taking care of my needs More

by ozrocs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2025

An absolute amazing experience. You're treated like family Mr. Stecker knows me by name, he knows my truck backwards and forwards, and he treats me like I was a member of his family More

by jaymb99
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Dec 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2025

I was treated with a concern for timely execution and a desire to maintain our car with genuine GM parts More

by R.EARLE
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Dec 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2025

My first service on my new truck. Got in and out very quickly Kyle was great More

by LKBARNES770
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2025

Problem free. Easy to work with and no problems at all That should cover everything More

by DougorMary
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Dec 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2025

I get great service . Every time I go to the dealership. I pull into the dealership, meet my service advisor. I take my car and usually get it done in a good amount of tim More

by MCKINNONCRAIG1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2025

Very clean facilities. Staff is courteous. My favorite part is getting a video update from the technician updating me on what’s being done and status of my vehicle. More

by Tpross09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

December 03, 2025

Very clean lounge and environment. Would love to see more options on complimentary items and snacks considering how much we spend More

by Tpross09
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Dec 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2025

We loved our experience! We have gone to David Estrella two times and both times he has gone above and beyond! More

by EDELEON5936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Estrella
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Dec 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.

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