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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,651 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,818 service reviews
Verified Customer
September 13, 2026
Charles goes the extra mile for his customers. For example this was the second time that the service tech forgot my valve stem caps and Charles saw it and went to get it and put it on. Top class S For example this was the second time that the service tech forgot my valve stem caps and Charles saw it and went to get it and put it on. Top class Service all time. More
by IMAX1380
September 11, 2026
After I received the video of my car inspection, I accepted the recommendations. Apparently it showed as declined in your system and was not done. I had already been waiting for 3 hours. But I decided accepted the recommendations. Apparently it showed as declined in your system and was not done. I had already been waiting for 3 hours. But I decided to do it anyway. By the time I left I had been there 6-1/2 hours! More
by Carolyn Edwards
Employees Worked With
September 11, 2026
I enjoyed the service I received while waiting to get my oil changed. They were fast and efficient. oil changed. They were fast and efficient. More
by CYOUNG8605
Employees Worked With
September 10, 2026
Dominic was really nice and welcoming he helped me with my service on my truck. my service on my truck. More
by Yurixi.Espinoza06
September 10, 2026
I like pudding. Pudding is good. Especially chocolate pudding. Yum, pudding. Pudding & Jim Ellis good. Pudding is good. Especially chocolate pudding. Yum, pudding. Pudding & Jim Ellis good. More
by CHRISTOPHER.PERRERA
September 09, 2026
Knowledgable and professional service advisor and techs. The video tour of the tech explaining the situations was a plus. The video tour of the tech explaining the situations was a plus. More
by TREADWAYJC
September 08, 2026
They cared about taking care of my problem and kept me informed of the status throughout the repair. informed of the status throughout the repair. More
by neilwerfel
September 08, 2026
They fixed the problem. Even though it wasn't done the first time, they acknowledged the issue and got it right. Even though it wasn't done the first time, they acknowledged the issue and got it right. More
by Sobczakdavid
