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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,818 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,959 service reviews
Verified Customer
November 09, 2026
Fast service. Great waiting room. Excellent service advisers. Friendly advisor, great attitude and hard working. Great waiting room. Excellent service advisers. Friendly advisor, great attitude and hard working. More
by DUBE4
November 09, 2026
Monica was excellent but service department almost took two hours and wasted time for the service which should be done when I came for the oil change two hours and wasted time for the service which should be done when I came for the oil change More
by Jaweddossani
November 08, 2026
State of the art on how you deliver information back to owner. Quick and friendly owner. Quick and friendly More
by MKESCOLBURN
November 08, 2026
James is always very professional and helpful. He explains all services recommended very thoroughly. He always asks me if I need a ride anywhere while my car is being serviced and walks me to my c He explains all services recommended very thoroughly. He always asks me if I need a ride anywhere while my car is being serviced and walks me to my car when everything is complete. The new camera “arch” is unbelievable! Also I like that they call me to remind me of upcoming oil changes that are due based on my mileage. I would highly recommend James and Jim Ellis. More
by Carolyn Edwards
Employees Worked With
November 08, 2026
Have to replace my transmission which was a surprise. Asked if there were any specials and only a couple hundred were shaved off. Went to a local shop with the same warranties and paid $8,600 but that we Asked if there were any specials and only a couple hundred were shaved off. Went to a local shop with the same warranties and paid $8,600 but that were WAY more welcoming and accommodating with trying to work with me More
by d_park23
November 07, 2026
It was a recall appointment. They were able to get it done expeditiously and painlessly. They were able to get it done expeditiously and painlessly. More
by DBLANTON3
November 07, 2026
Tom was a fantastic service technician. He was very professional and knowledgeable. Took the time to answer any questions and concerns I had He was very professional and knowledgeable. Took the time to answer any questions and concerns I had More
by tdfla2
Employees Worked With
November 06, 2026
Efficient, communicative and just overall excellent He kept us informed, gave us a good estimate on the timeframe, and when we got there, he had taken care of everything, so it was an experience kept us informed, gave us a good estimate on the timeframe, and when we got there, he had taken care of everything, so it was an experience More
by Jeremy H
Employees Worked With
Tom Floystrop
November 05, 2026
Have been using Jim Ellis at Mall of Georgia for years. Service reps have been great to work with. Service reps have been great to work with. More
by DCS
Employees Worked With
