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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,143 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 2,407 service reviews

November 28, 2025

This is my to go dealership for last 5 years. I have had few services with them. And always got what I needed. 2 years ago they diagnose and changed steering wheel motor. And now they found start More

by Rustem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2025

Charles was great to work with and helped resolve my issues with the Buick Great More

by JAYELOCKE
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Nov 29, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2025

Quality service, nice and informed techs, time range as promised, nice waiting room. I will return for my next service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Scott, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2025

I loved the recliner room because it was quiet enough to reaf. Love that i got a video update from mechanic More

by MCHERY09
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Nov 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

November 24, 2025

Efficient. Everything was great at the dealership. This follow up is a bit annoying. Bye More

by STEVE.HALL
Recommend Dealer
Yes
Employees Worked With
Thomas Floystrop
Nov 25, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

November 23, 2025

I once was skeptical but the service team has renewed my confidence in ALWAYS servicing my car at Jim Eliis MOG. More

by Kennethbrown.atl
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Nov 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2025

I once was skeptical but the service team has renewed my confidence in ALWAYS servicing my car at Jim Eliis MOG. More

by Kennethbrown.atl
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Nov 23, 2025 -

Kennethbrown.atl responded

I rated the service a 4 because I expected the interior would have been vacuumed. Nothing major, just a minor detail.

November 23, 2025

Very polite, respectful Courteous and understanding, and they don't push you they tell you what your car needs and leave the rest up to you! More

by Sjwitherspoon18newyork
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Nov 25, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

November 23, 2025

Very polite, respectful Courteous and understanding, and they don't push you they tell you what your car needs and leave the rest up to you! More

by Sjwitherspoon18newyork
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Nov 25, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

November 21, 2025

Easy to schedule, treated me well, handled several recalls in one trip. Tech sent a nice video on what he did with my vehicle. More

by ATLMTYLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kundai Mauganidze
Nov 24, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

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