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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,310 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 2,541 service reviews

March 06, 2026

Tom was great! Excellent service. I will work with him again. Tom addressed a concern I had right away. It was resolved. More

by jeannereize
Recommend Dealer
Yes
Employees Worked With
Tom
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March 04, 2026

We are traveling and were only in the area for a couple of days and the dealership was able to get me in for an oil change and tire rotation on a short notice. The facility was clean and modern. The staff More

by TURNERD61
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2026

I got an oil change in around 2 hours. That's the fastest time ever. Monica was very professional, kind, caring, and respectful. More

by rickypayne1
Recommend Dealer
Yes
Employees Worked With
Monica
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March 03, 2026

I came in without an appointment but was given excellent service in a very timely manner. More

by noleneal1
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Victor Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 03, 2026

They delivered as promised! They did what they said they would They did what they said More

by frankgoehmann
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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March 03, 2026

Excellent service, they provided a loaner vehicle which was new and clean. Overall great experience More

by mmatthews770
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
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March 03, 2026

Ed Was absolutely on point in every step of the service process. Every time. Excellent! More

by javierceron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 03, 2026

Excellent customer service We had a vehicle recall and an oil change. We were in an our in 2 hours. More

by BOB_DITARANTO
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
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March 02, 2026

Great service. The service manager and the mechanic Daryl were both excellent! Worth the prices. More

by Anewman6666
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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March 02, 2026

Everyone was kind and courteous. I will be using for oil changes in the future More

by VICKIEFOWLERCOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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