Jim Ellis Buick GMC Mall of GA - Service Center

Ed always gets us in and out! He always keep us up to date on all progress. He always keep us up to date on all progress. More

The people were nice and everything seemed to go as expected. Except that I was looking to get a tire pressure sensor replaced and that's when I made up my mind to never go back expected. Except that I was looking to get a tire pressure sensor replaced and that's when I made up my mind to never go back More

Dealer services are what I would expect, nothing above or beyond. Ed has been very communicative. He and the Jim Ellis network have no control over GM issues, which I'm very disappointed in. beyond. Ed has been very communicative. He and the Jim Ellis network have no control over GM issues, which I'm very disappointed in. More

Great communication, they were ready for me when I came to pick up my truck…over great experience! Thank you! to pick up my truck…over great experience! Thank you! More

I've been coming here a while and I'm pleased with the service. The staff keep me updated and always ask if I want certain work done to the vehicle that may be due service. The staff keep me updated and always ask if I want certain work done to the vehicle that may be due More

Much attention to was given to details of my car given that it was a 2007. I had a recall on my truck and needed a replacement. I am a mechanic myself and was very specific about my car and they paid clos that it was a 2007. I had a recall on my truck and needed a replacement. I am a mechanic myself and was very specific about my car and they paid close attention to satisfy all my requests! More

I was in an emergency situation and Melissa was so calm and generous in helping us. She went above and beyond in making sure we were able to get back on the road safely. I am very thankful! and generous in helping us. She went above and beyond in making sure we were able to get back on the road safely. I am very thankful! More

He was very thorough and attentive Brandon was very knowledgeable and easy to talk to knowledgeable and easy to talk to More

Problem was repaired within a couple hours. Very satisfied with the service advisor and technician Very satisfied with the service advisor and technician More