Jim Ellis Buick GMC Mall of GA - Service Center

Unable to set tire pressure as requested psi on Nitrogen filled tires on my New Acadia filled tires on my New Acadia More

Very good customer service. Everybody is kindness and they explained to me about my car necesities in words easy to understand Everybody is kindness and they explained to me about my car necesities in words easy to understand More

Ridiculously expensive the label rates here are extravagant. I really enjoyed purchasing my vehicle here but $184.00 to replace a cabin filter??? It takes me 5 minutes to do this and I don’t know h extravagant. I really enjoyed purchasing my vehicle here but $184.00 to replace a cabin filter??? It takes me 5 minutes to do this and I don’t know how to do it . $1800+ to replace a battery ground cable ?? I stand by my first word ridiculous More

Great service manager. Enjoyed my first experience . Nick rose is the ultimate Charles did an excellent job as well Enjoyed my first experience . Nick rose is the ultimate Charles did an excellent job as well More

Lie to customers saying they do things to car they did not do and then when you catch them on the lie they don’t even care. not do and then when you catch them on the lie they don’t even care. More

James was awesome, professional, and had a great sense of humor throughout the process. He was responsive, respectful of the services desired/recommended, and it was a pleasure working with him. humor throughout the process. He was responsive, respectful of the services desired/recommended, and it was a pleasure working with him. More

Took 3 hours to replace a battery. There was another Service Manager that whistled the whole 3 hours. It was terrible There was another Service Manager that whistled the whole 3 hours. It was terrible More

Every associate at Jim Ellis GMC is helpful and friendly making my repair experience great! Mr. Barnes is one of the best advisors ever. I appreciate the entire Jim Ellis dealership. making my repair experience great! Mr. Barnes is one of the best advisors ever. I appreciate the entire Jim Ellis dealership. More

Thought their rep did a good job. They are a little more expensive than what I’m used to but he found something that my dealership missed. They are a little more expensive than what I’m used to but he found something that my dealership missed. More

Great service and very timely. I will be back for sure. The staff communicated along the entire process. I will be back for sure. The staff communicated along the entire process. More