Jim Ellis Buick GMC Mall of GA - Service Center

Very professional and fast helped me and got me back on the road fast. Awesome the road fast. Awesome More

Great service and communication, price was fair on other work in the past and it out of range now. Lot of fees out of control for scope of work. work in the past and it out of range now. Lot of fees out of control for scope of work. More

Had a great service keeping in eye on my truck and let me know everything ok know everything ok More

The advisor was friendly and helpful and the service was quick and propped would recommend to others quick and propped would recommend to others More

Prompt service appointment but then it takes a while to get vehicle checked after what they determined was the problem I still have some unanswered questions get vehicle checked after what they determined was the problem I still have some unanswered questions More

The service advisors are always professional and courteous. Very quick turnaround on Monday for my service and recall! courteous. Very quick turnaround on Monday for my service and recall! More

Great, service and fast That’s why I like to go there and get the oil change and anything that i need and get the oil change and anything that i need More

Good experience with my purchase, Steve E. was great, knowledgeable, great follow-up, felt he was looking out for me and had my best interest in mind. Had some minor issues that needed servi was great, knowledgeable, great follow-up, felt he was looking out for me and had my best interest in mind. Had some minor issues that needed service dept attention. Charles was also on point. Good follow up and follow through. Again good experience. More

They have Good service but they are a little pricey on the labor charges there the labor charges there More

Brake pads and rotors were not replaced properly on a Thursday. Bolts on calipers were not tightened correctly. Truck had to be towed back to dealership on Monday. Parts were ordered Monday afternoon t Thursday. Bolts on calipers were not tightened correctly. Truck had to be towed back to dealership on Monday. Parts were ordered Monday afternoon to arrive Tuesday morning. I had not received any communication by 2PM, so I called the dearlership to check on status. Service advisor said it was completed and working on the paperwork. About 30 minutes later, service advisor called back and said it was not finished. The wrong parts came in and he was not informed of the situation. They reordered the parts for delivery first thing Wednesday morning. By 12:15PM, I had not heard anything, so I left a message with the Service Manager. Ten minutes later, I received a call from the Service Advisor informing me everything was checked and completed properly. I asked why no one had called to inform me the truck was done and ready for pickup?? Why did the customer (me) had to call? No reply. At a minimum, at least they could have cleaned and vacuumed the truck. More