Jim Ellis Buick GMC Mall of GA - Service Center

I dropped my vehicle off . James called and told me senator they were going to do. Did a great job keeping me informed. Very easy to work with. James called and told me senator they were going to do. Did a great job keeping me informed. Very easy to work with. More

I have never had any issues. Service center is super clean. Prompt service every time I have used this service center. Thank you Jim Ellis Service center is super clean. Prompt service every time I have used this service center. Thank you Jim Ellis More

Overall good but I did ask them to refill my wiper fluid. The associate said that is definitely included with my $130 oil change, however, it was not refilled. The associate said that is definitely included with my $130 oil change, however, it was not refilled. More

Service has been great. Service advisor, Korijo, always treats us right and is professional. We will continue to have our car maintenance at this place. Service advisor, Korijo, always treats us right and is professional. We will continue to have our car maintenance at this place. More

It took GM longer than expected to provide parts but once they did my truck was repaired in no time. Ed Barnes, my service writer, was the best I have ever had in any service department. He followed up and r they did my truck was repaired in no time. Ed Barnes, my service writer, was the best I have ever had in any service department. He followed up and reported to me on pretty much a daily basis. On a scale of 1-10 he was a 12...Ed was top shelf!!!! More

Jim Ellis GMC Mall of Georgia location is a great dealership for service and vehicle purchase! We are in our 3rd Yukon from this dealership. Their sales team, management team are all great people. H dealership for service and vehicle purchase! We are in our 3rd Yukon from this dealership. Their sales team, management team are all great people. Honest and helpful! More

Efficient and thorough, service reps always friendly and communicate well. Always a good experience here. communicate well. Always a good experience here. More

Great help from the Service advisor who was very kind to us. We had battery problems and he had us on the road again soon. us. We had battery problems and he had us on the road again soon. More

Was well pleased with my battery replacement, but was more than surprised at the extreme cost. Will probably find a different service location in the future because of that. Have a nice day. more than surprised at the extreme cost. Will probably find a different service location in the future because of that. Have a nice day. More

Everything is great, although wait times are terrible. 2+ Hours for an oil change is really ridiculous even with a scheduled service. 2+ Hours for an oil change is really ridiculous even with a scheduled service. More