Jim Ellis Buick GMC Mall of GA - Service Center

Excellent review due to attention to detail flow of involved matters focused on seaking final soure involved matters focused on seaking final soure More

The service advisors are always very nice and kept me well informed. I spent more than expected on necessary maintenance well informed. I spent more than expected on necessary maintenance More

Helpful, quick, friendly service. I took my car to be fixed and it was a much easier process than I expected. I took my car to be fixed and it was a much easier process than I expected. More

Ed was awesome, I recommend him to all my fiends and for their service needs their service needs More

I was very disappointed in my last visit. In the past they always washed and vacuumed the car. That did not happen this visit and there were hand prints on the doors, front fenders and the In the past they always washed and vacuumed the car. That did not happen this visit and there were hand prints on the doors, front fenders and the hood had a full hand print about a foot from the front edge and about a foot from the passenger side. Very disrespectful to a 2021 Buick Envision with 4000 miles on it. More

Ed Barnes was top notch on keeping in contact with me daily on giving me updates with my vehicle while it was at the service dept. Everyone at the service dept I’ve dealt with was very friendly and I wou daily on giving me updates with my vehicle while it was at the service dept. Everyone at the service dept I’ve dealt with was very friendly and I would recommend them anytime you need to have a vehicle serviced. More

Tried to up sell un ethical services exceeding 800 dollars when the vehicle is still under a full B to B warranty. Then when questioned about it hurried up and removed from conversation. Something j dollars when the vehicle is still under a full B to B warranty. Then when questioned about it hurried up and removed from conversation. Something just not right with this approach More

Very friendly and professional. Great service from the whole team. Ed was especially helpful. Thanks Great service from the whole team. Ed was especially helpful. Thanks More

They took me right in when I arrived (I had an appointment). The waiting area was nice. The service took just about the time they told me to expect. The staff was very courteous throughout. appointment). The waiting area was nice. The service took just about the time they told me to expect. The staff was very courteous throughout. More

Outstanding work and customer service, Kevoki is the best, truck was ready quickly and price was great! best, truck was ready quickly and price was great! More