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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,164 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,164 reviews

September 02, 2020

Always courteous, efficient service. Marion Gilbert sold me two cars over the past four years. Very nice and honest sales person. He is an asset to Mazda and Jim Ellis. More

by EECHOLS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Jim Ellis is always stress free and efficient, a memory that lasts. Brunno, Michael, Miguel, and Eddie are friends, after buying at least 6 great cars from them! Anthony Cabot, MD More

by CABOTMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

It was a great buying experience! Received an excellent “out-the-door” price on a CX-9 via email before stepping foot in the showroom. Came in on two separate occasions to test drive vehicles before decidi More

by Gatornich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazi Rayyan
September 02, 2020

Great service, no pressure, and very helpful. Would return in a heartbeat. Their Covid safety process made me feel safe and cared about. Certified pre owned option gives extra faith. More

by schmoyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Schmoyd, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

September 01, 2020

Very frustrating experience. Three times I was promised cars for purchase which mysteriously disappeared from inventory. Went in to buy a car which didn’t exist. Managers were not communicating with sales More

by loz007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Jim Ellis Mazda Marietta responded

Sir, I apologize about the confusion but when you're at the end of a model year they go fast. We could have done better communicating that but I am glad we were able to get you a new 2021 that meets your needs. Please let me know if I can help in anyway. Daryl NeSmith General Manager

August 29, 2020

Always have a good experience at Jim Ellis Mazda. Their staff always treats you with respect and lets you know what’s going on while you are waiting for your car to be serviced. More

by freddiegarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk
Sep 02, 2020 -

Jim Ellis Mazda Marietta responded

We are glad to hear we consistently provide you with great service! We value your business and look forward to your next visit! Take care!

August 28, 2020

I had a bad experience with another dealership in the past and as a result, I ended up with in an inferior car at a higher price than it should have been. The staff at Jim Ellis Mazda worked with me to g More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith and Hannah Parker.
Sep 02, 2020 -

Jim Ellis Mazda Marietta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2020

I was pleased as always with the service and care of My 2018 Mazda Miata RF along with the professionalism of My Service Representative Eddie Goines. More

by Spencer T. Horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

August 27, 2020

My sales experience with Brunno was top-notch! Disappointed in the huge misquote of a service cost by Maron for my 2011 Mazda6 which was fairly corrected after a discussion with my HUS More

by C. Dudley
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron Smith
Aug 30, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 27, 2020

Eddie in service was honest and accommodating. My car was ready within the suggested timeframe. My cars interior was "Covid Protected". I felt confident leaving my car in their hands More

by ssdemand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jim Ellis Mazda Marietta responded

Hello, your positive review means a lot to us and we’re happy Eddie could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

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