
Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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On my last visit I was told by my Service advisor that a transmission flush was recommended on my car which had less than 50k miles on it and has the SkyActiv feature on it & upon p/u my car it ran terribly transmission flush was recommended on my car which had less than 50k miles on it and has the SkyActiv feature on it & upon p/u my car it ran terribly the transmission was slipping and jerking into other gears when coming to a stop! More
Visited several Mazda dealers in the atlanta area. Jim Ellis is head and shoulders above the rest. They train there sales staff on the cars they are selling, no pressure sales tactics or bait & switch. Hi Ellis is head and shoulders above the rest. They train there sales staff on the cars they are selling, no pressure sales tactics or bait & switch. Highly recommend! Bruno was my sales person two thumbs up. More
Jim Ellis Mazda of Marietta is the only place I trust for my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask! my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask!) and doesn't hesitate to go above and beyond in customer service. He called me with status updates on my car repair and even explained the issues that my vehicle was having in terms that I could understand. At the dealership I saw that all safety precautions were being taken with the temperature checks as well as the vehicle interior coverings. I moved nearly 15 miles away, but I still choose to go to this dealership for the excellent service! Sincerely, Erica Lewis More
First time here. The appointment given via phone was not posted so I had to come back. Was not given full detail and/or full info until received my receipt. posted so I had to come back. Was not given full detail and/or full info until received my receipt. More
Excellent service and always well received. Hilton and Jasmine are fantastic!! We weren’t sure if we would be purchasing or just looking, but we never felt pressured. Jasmine are fantastic!! We weren’t sure if we would be purchasing or just looking, but we never felt pressured. More
Great service! Eddie Goines is so helpful.Wouldn’t take Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same gre Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same great service. More
I love this dealership! Great people! Always kind, courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history of getting my car serviced. More
One of the best car buying experiences we have ever had Everyone we dealt with at Jim Ellis Mazda Marietta were awesome. From the test drive to the drive out, our salesperson, Mike, was so nice and accommod Everyone we dealt with at Jim Ellis Mazda Marietta were awesome. From the test drive to the drive out, our salesperson, Mike, was so nice and accommodating. We had returned to buy after test driving other cars and Mike was busy with another sale, so Tos came out and got us going as we waited. We get it they are trying to get us to buy a car, but compared to the last experience we had buying from another dealer it was easy and a lot less stressful. More
We had an outstanding purchase experience at Jim Ellis Mazda! Safety precautions were posted and enforced including temperature checks, touchless entry into the building, mask wearing and minimal contact Mazda! Safety precautions were posted and enforced including temperature checks, touchless entry into the building, mask wearing and minimal contact with anyone other than our sales consultant and finance manager. Our sales consultant Jazi was friendly, knowledgeable, and accommodating. She made the whole process as easy, pleasant and efficient as possible. She's the best! And similarly, the finance manager Miguel was informative and helpful without being pushy. No hard sell here, we were treated with respect from start to finish. After a long (hot) day, Jazi still was engaging and very patient as she synced our phones with the Infotainment System and reviewed the controls before we drove away in our new CX-5 Grand Touring. We basically knew going in that this was the vehicle we wanted but Jazi, Miguel and Jim Ellis Mazda of Marietta made the whole buying process as straight-forward (no games including with pricing or add-ons), enjoyable and efficient as possible. We highly recommend them! More
They were efficient, clean and made the car buying process very simple. Out of three dealerships they got back to me the quickest to find the car I want in these difficult times. There were not many process very simple. Out of three dealerships they got back to me the quickest to find the car I want in these difficult times. There were not many of the model left that I wanted. The Mazda three hatchback premium. I would like to of had a different color interior but because of the accident I had no wheels and was pretty desperate. It surprised me that my regular dealership didn’t call me back. But Jahzi at Jim Ellis helped me write up a deal within a couple of days. More