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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,172 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,173 reviews

August 06, 2020

On my last visit I was told by my Service advisor that a transmission flush was recommended on my car which had less than 50k miles on it and has the SkyActiv feature on it & upon p/u my car it ran terribly More

by alisonv
Recommend Dealer
No
Employees Worked With
Maron Smith
August 06, 2020

Visited several Mazda dealers in the atlanta area. Jim Ellis is head and shoulders above the rest. They train there sales staff on the cars they are selling, no pressure sales tactics or bait & switch. Hi More

by Record
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 05, 2020

Jim Ellis Mazda of Marietta is the only place I trust for my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask! More

by evlew90
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Aug 13, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

August 04, 2020

First time here. The appointment given via phone was not posted so I had to come back. Was not given full detail and/or full info until received my receipt. More

by Selendra
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron Smith
Sep 02, 2020 -

Jim Ellis Mazda Marietta responded

Selendra, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Your comments play a key role in the success of our business so we hope to speak with you soon. Daryl NeSmith General Manager

August 04, 2020

Excellent service and always well received. Hilton and Jasmine are fantastic!! We weren’t sure if we would be purchasing or just looking, but we never felt pressured. More

by RCHEARD
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tos- not sure if spelled correctly. , Jazi Rayyan
Aug 06, 2020 -

Jim Ellis Mazda Marietta responded

Hi Rcheard, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

August 04, 2020

Great service! Eddie Goines is so helpful.Wouldn’t take Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same gre More

by ROBINRKR
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Jim Ellis Mazda Marietta responded

Robinrkr, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

August 03, 2020

I love this dealership! Great people! Always kind, courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history More

by farfaoui
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 04, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2020

One of the best car buying experiences we have ever had Everyone we dealt with at Jim Ellis Mazda Marietta were awesome. From the test drive to the drive out, our salesperson, Mike, was so nice and accommod More

by JAYJONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tos Chesson
Aug 04, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2020

We had an outstanding purchase experience at Jim Ellis Mazda! Safety precautions were posted and enforced including temperature checks, touchless entry into the building, mask wearing and minimal contact More

by Vicki Boynton
Recommend Dealer
Yes
Employees Worked With
Miguel Rosario, Jazi Rayyan
Aug 04, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear, Vicki! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2020

They were efficient, clean and made the car buying process very simple. Out of three dealerships they got back to me the quickest to find the car I want in these difficult times. There were not many More

by MAZZAROCKS
Recommend Dealer
Yes
Employees Worked With
Jazi Rayyan
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