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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,141 reviews

July 10, 2020

Everyone was pleasant and I didn’t even mind the 60 miles distance to get there. I feel confident in what was performed. Thanks a lot! More

by TERESAGREEN5683
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Teresa! Thanks again for your business! Take care!

July 10, 2020

I don't know about the sell department the service center didn't leave a good taste for me charge me for a battery before address the issue with my car they should use a use battery to see what the issue to More

by Heardb09
Recommend Dealer
No
Employees Worked With
Doug Aldridge
Jul 31, 2020 -

Jim Ellis Mazda Marietta responded

When a battery is dead and can't be charged replacing it is usually the first step before you can diagnose any other issues. Please contact me when you can. I would like to discuss your experience with you. Daryl NeSmith General Manger 770-590-4450 daryln@jimellis.com

July 10, 2020

The wait time for a simple oil change of 2 hrs 30 mins was Absolutely Ridiculous.. never coming again for such a regular service .. waste of time! More

by ZDESIGNZ3
Recommend Dealer
No
Employees Worked With
Forgot name he’s new but he was nice
Jul 31, 2020 -

Jim Ellis Mazda Marietta responded

I apologize for your wait time and that we didn't set proper time expectations. I'm not 100% positive what the cause was but I would like a chance to make it right. Daryl NeSmith General Manager 770-590-4450 daryln@jimellis.com

July 10, 2020

Appreciate Doug’s follow-up & explaining things clearly when I had questions. Thanks for extra effort to find parts not readily available for my older RX7! More

by MJMANGO
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 10, 2020

The service was prompt and the dealership was cognizant of COVID 19 requirements. Great service from Ramo (sp?). I I also appreciate that the dealership is close to home. More

by JDGN
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 10, 2020

Hilton was very pleasant to work with I purchased a new Mazda CX-5 here, working with Paul, Tos and Hilton. Paul gave us a test drive, Tos was the sales manager and Hilton finished our sal More

by mistysho2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tos Chesson, Paul Jones
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

July 10, 2020

It was a very pleasant buying experience. Staff was knowledgeable and helpful. The dealership was very nice and I appreciated the efforts made to ensure they were following safety guideline due to Covi More

by TTARDELL
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

July 10, 2020

Good experience with our new car purchase. Though I almost walked out when someone asked me what I wanted to pay a month. Don’t remember who. Monthly payments are my concern. Tell me how much the car c More

by ROBJ604
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us. Thanks again for the positive feedback, and we hope that you have a great day!

July 10, 2020

Excellent Service Eddie has been my service tech since I purchased the car from Jim Ellis. He has always given expert and professional service. In addition, he has alwa More

by lkhaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

July 10, 2020

It is the only dealership I’ve used for my Mazda. I can always make an appointment with no problem and the waiting room is always filled with snacks. More

by DANCINJEAN
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

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