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Jim Ellis Mazda Marietta
Marietta, GA
2,140 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,140 reviews
June 09, 2020
I love the service department at this dealership. My Service Manger is extremely professional, informative, honest and trustworthy. From a female’s point of view, Eddie has been a breathe of fresh air. Service Manger is extremely professional, informative, honest and trustworthy. From a female’s point of view, Eddie has been a breathe of fresh air. He doesn’t make me feel ignorant when talking about issues with my vehicle. I feel he does more teaching when telling me about issues I may be having with my vehicle, instead of speaking in a dismissive tone. Thank you Jim Ellis for having employees like Eddie. More
by MIMIHODARI
Verified CustomerEmployees Worked With
June 09, 2020
Bought three cars at Jim Ellis and have had all my service work done there. Doug in service is the best!!!! Always kept us informed and arranged for a loaner car when needed. service work done there. Doug in service is the best!!!! Always kept us informed and arranged for a loaner car when needed. More
by CAPTAINCUERVO
Employees Worked With
Other Employees :
Doug Aldridge, Nestor Diya
June 08, 2020
Have enjoyed everything about this service department the personnel the mechanics the location and the hospitality I looked forward to doing business each and every time we come out and the place keeps us up personnel the mechanics the location and the hospitality I looked forward to doing business each and every time we come out and the place keeps us updated on new cars More
by FRAZIER101
Employees Worked With
Other Employees :
Nestor Diya
June 08, 2020
Buying a car during the pandemic wasn’t an easy thing to accomplish, but the process went surprisingly well. Safety procedures were followed and everyone was very friendly and helpful. accomplish, but the process went surprisingly well. Safety procedures were followed and everyone was very friendly and helpful. More
by SCKIMBROUGH
June 06, 2020
Friendly and helpful staff from Sales, Parts, and Service. Will buy next car from them too. Never get pressured to get service that isn't needed. They do a great job of diagnosing the issue and lett Service. Will buy next car from them too. Never get pressured to get service that isn't needed. They do a great job of diagnosing the issue and letting you know what additional service is needed right away, or what will be needed later, and what to keep an eye on. More
by MHGBEBE
June 05, 2020
Just Awesome without having to leave my house! I purchased my new car from Jim Ellis Mazda and my experience was wonderful. I worked with Paul and Tos who were extremely professional and made the p I purchased my new car from Jim Ellis Mazda and my experience was wonderful. I worked with Paul and Tos who were extremely professional and made the process easy from start to finish. They both ensured that I knew exactly what I was buying and spent the time answering all of my questions. Miguel went over the finance part of the paperwork and discussed everything over the phone. When Yazi dropped the car off at my house, it looked spotless and was exactly what I expected. Yazi spent the time to ensure I knew all of the features and helped me get the paperwork signed. This was a team effort and they all did an outstanding job! Thank you all so much! I hope to work with you again when it's time to renew my lease! More
by Maria S.
Employees Worked With
Tos Chesson, Paul Jones, Yazi Rayyan, Miguel R.
June 04, 2020
This place is amazing! They provide such wonderful customer service. Hilton was our salesman and was by far the best one we have ever had. customer service. Hilton was our salesman and was by far the best one we have ever had. More
by BMKM1008
Employees Worked With
June 04, 2020
I felt comfortable from start to finish at Jim Ellis Mazda Marietta. I especially want to acknowledge Johara Smith, Paul and Hannah for being professional, accessible and I believe all had my best inter Mazda Marietta. I especially want to acknowledge Johara Smith, Paul and Hannah for being professional, accessible and I believe all had my best interest at heart. Looking forward to enjoying my new car. More
by DINAHBIGGS
June 04, 2020
Wonderful experience, they were not pushy at all. Made me feel very comfortable to purchase my new to me mazda3. Even offered me cool water while I drove a few cars before making my final decision. feel very comfortable to purchase my new to me mazda3. Even offered me cool water while I drove a few cars before making my final decision. More
by NUKETECK
