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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,141 reviews

April 17, 2020

Had them check out a 2012 used Mazda Miata MX-5 before I bought it from a local dealership. They did a great job and I got a good report from I believe the man’s name was Doug. He told me that I got a good More

by Gordon
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 18, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Gordon! Thanks again for the positive feedback, and we hope that you have a great day!

April 16, 2020

Although I have had a strange experience with my AC actuator on this car, the dealer has made numerous efforts to fit me in to their service schedules to address same. I comment them for good customer More

by PSEMLITZ
Recommend Dealer
Yes
Employees Worked With
Maron Smith 5 stars
Apr 17, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 15, 2020

,Mike Fresquez was wonderful to do business with. He helped me for months to find the right car. I would recommend him to anyone looking to buy a new or used car. More

by TJCL333
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 14, 2020

Truly professionals and with an outstanding customer centric approach. They listened carefully and delivered exactly what I wanted and with a great price. Highly recommend giving them a chance to earn y More

by royan1973
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tos Chesson was outstanding !!, Nestor Diya
Apr 15, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service! We look forward to your next visit! Take care!

April 09, 2020

Excellent customer service. They were busy and it took a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years a More

by Alejandra
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 10, 2020 -

Jim Ellis Mazda Marietta responded

Alejandra, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

April 09, 2020

I had an issue with the wheels on my Mazda 6. Eddie Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the servic More

by phillip.lucas
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Jim Ellis Mazda Marietta responded

Phillip, your satisfaction is our top priority. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 09, 2020

SERVICE I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated More

by chuck.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Jim Ellis Mazda Marietta responded

Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 08, 2020

Always pleasant and friendly! The service is always completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. More

by ROBECIA1987
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Apr 08, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service and we hope that you have a great day!

April 07, 2020

Doug is not patient and event didn't wash my car after my visit, the waiting area is nice and sales are all nice. I More

by HANX8
Recommend Dealer
No
Employees Worked With
Doug, Doug Aldridge
April 07, 2020

Very friendly. No haggling. Would have been five stars but it was a typical lengthy transaction. Before coming out I was under the impression it would have been MUCH faster. More

by Jswann30
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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