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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
February 12, 2020
Great Service !! I was given an explanation of what service was to be performed and was kept updated on the progress. The waiting area was comfortable and the service wait time was what was estimated. service was to be performed and was kept updated on the progress. The waiting area was comfortable and the service wait time was what was estimated. More
by VJ
Verified CustomerEmployees Worked With
February 12, 2020
Very knowledgeable and didn't try to upsale me on any thing I didn't need fast and efficient help me figure out a problem with my Mazda 6 when another shop couldn't for months thing I didn't need fast and efficient help me figure out a problem with my Mazda 6 when another shop couldn't for months More
by VINCENT.BOLDEN
Employees Worked With
Other Employees :
Shop machanets, Daryl NeSmith, Roosevelt Standifer, Doug Aldridge, Peter Uko, Rose Shuck
February 11, 2020
Had a great experience! Roosevelt is the best. Let me actually get a good test drive. Let me 'take the wheel' and try out several of the features the suv had to offer. He wasn't overly pushy (like most o actually get a good test drive. Let me 'take the wheel' and try out several of the features the suv had to offer. He wasn't overly pushy (like most of the other experiences I had with sales people at the other dealerships) when I told him I want to test drive more vehicles before making my decision. Ultimately I feel confident about my decision and love my new car! More
by CPREISTER32
Employees Worked With
Roosevelt Standifer
February 09, 2020
Jim Ellis has completely upgraded their showroom to include ample space for tables, chairs, snacks, drinks and outlets for plugging in your laptop and getting work done while you wait. Service agents a include ample space for tables, chairs, snacks, drinks and outlets for plugging in your laptop and getting work done while you wait. Service agents are very friendly. Love it! More
by KENLANGSTON
February 09, 2020
I like people work there and I’d like to continue having good relationships with you all. The new dealer building looks nice and I hope you are doing good business. good relationships with you all. The new dealer building looks nice and I hope you are doing good business. More
by JASONMAN2086
February 08, 2020
Jim Ellis Mazda Service Department provides excellent service and repair done right every time. Service advisor Eddie G. explains in as much detail as you want the work that needs to be done and why. service and repair done right every time. Service advisor Eddie G. explains in as much detail as you want the work that needs to be done and why. More
by EWELLY
Employees Worked With
February 08, 2020
Our salesman, Mike, was easy to work with, helpful, knowledgeable, with no pressure. It was our second purchase at this dealership. We'll be back again. The new car has been fun to drive. knowledgeable, with no pressure. It was our second purchase at this dealership. We'll be back again. The new car has been fun to drive. More
by LEWPAUPECK
February 07, 2020
They are very helpful! I had taken my car in for its first service, and it was so easy. I would come back for more services! first service, and it was so easy. I would come back for more services! More
by SCHAUNNA2016
February 06, 2020
the customer service is really bad in my opinion, nothing like Honda located on Cobb parkway, too many side bar conversations, too many unhelpful chief walking around as through they have authority, also I p like Honda located on Cobb parkway, too many side bar conversations, too many unhelpful chief walking around as through they have authority, also I provided all my information to the service person, the service acceptable rep came and asked me again the very same information I had already to the woman, also I left a vm about a complaint, my call was never returned, next time I need service I will go to another Mazada dealership... More
by TV
Employees Worked With
Guy with dreads, sales person who butted in ,
