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Jim Ellis Mazda Marietta
Marietta, GA
2,147 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,147 reviews
February 02, 2020
Excellent service and special thanks to Mr. Eddie Goines who has been always so professional in taking care of our SUV, showing he really cares. who has been always so professional in taking care of our SUV, showing he really cares. More
by PUENTESFRANCISCO
Verified CustomerEmployees Worked With
February 01, 2020
Never Too Busy Few auto dealerships provide professional care and auto maintenance as these guys. My car's status is evaluated and fixed as needed.I can depend on th Few auto dealerships provide professional care and auto maintenance as these guys. My car's status is evaluated and fixed as needed.I can depend on them to fix a problem and to be done with it. More
by jimfh
February 01, 2020
Trust issue I made appointment for oil change and it took about 1 1/2 hours to complete. Mr. Smith followed up with me once during this time saying they were rea I made appointment for oil change and it took about 1 1/2 hours to complete. Mr. Smith followed up with me once during this time saying they were real busy. I told him that I understood but I had an appointment. When my oil change was finished, Mr. Smith advised that the mechanic discovered fluid leakage from the tensioner. He said the seal needed to be replaced at a cost of around $600. I asked if it was an emergency and he said not but it needed attention soon. He said that it was difficult to tell how much had leaked as some had evaporated. I was very concerned as I was taking a short trip out of town in the next few days. I have always dealt with Doug Aldridge and Eddie Goins regarding my service so I expected the same professionalism from Mr. Smith. During the following week, I took my car in to my local repair shop and asked for their opinion. They cleaned up the area around the tensioner and told me there was no leakage from the tensioner but the fluid appeared to be coming from the area above that. On January 31, I returned to this same shop and found that the area was clean and there was no sign of leakage at all. Needless to say I am very disappointed and at this point I am not sure I will be returning to Jim Ellis for service. More
by LKDUDLEY
Employees Worked With
Marion Dejour Smith
January 31, 2020
My Sales Rep, the GM & the Finance Department, all did My Sales Rep, the GM & the Finance Department, all did a fantastic job making sure my new car experience was better than I expected. I am very happy My Sales Rep, the GM & the Finance Department, all did a fantastic job making sure my new car experience was better than I expected. I am very happy with the service I received at Jim Ellis More
by KROSSART1356
January 31, 2020
Doug Aldridge always takes care of my vehicles’s needs and makes sure I am informed along the way. I highly recommend him as a service advisor. and makes sure I am informed along the way. I highly recommend him as a service advisor. More
by keithsmith1022
Employees Worked With
Doug Aldridge
January 26, 2020
I was in and out in no time. I was kept informed regarding progress of my car’s inspection. Thanks. I shall return the next time my car needs servicing. regarding progress of my car’s inspection. Thanks. I shall return the next time my car needs servicing. More
by MHL1000
Employees Worked With
Doug Aldridge
January 26, 2020
Professional Service December 26. Despite a busy day, everything the service was carried out smoothly and professionally. I was told that I had to wait for a little longe December 26. Despite a busy day, everything the service was carried out smoothly and professionally. I was told that I had to wait for a little longer today, which was not a problem as I brought my laptop and could work. I was later briefed about the service. More
by khdahmen
Employees Worked With
Doug Aldridge
January 21, 2020
The staff was very friendly and helpful. This was my first experience buying a car and I was treated very well. Ivan was helpful in this process and was great at communication. first experience buying a car and I was treated very well. Ivan was helpful in this process and was great at communication. More
by khunt
Employees Worked With
Ivan
January 20, 2020
Ivan was a great salesman to deal with! Really knows his stuff, listens to you and remembers what you want/like, doesn’t talk nonsense about things you don’t care about, doesn’t pressure, nice guy as well. stuff, listens to you and remembers what you want/like, doesn’t talk nonsense about things you don’t care about, doesn’t pressure, nice guy as well. Enjoyed my experience and love my car! More
by VALOHARE
Employees Worked With
Ivan,
January 20, 2020
Marion Gilbert made my car buying experience very easy and quick. He did an excellent job navigating the buying process for me and also took care of the behind the scenes details as well. and quick. He did an excellent job navigating the buying process for me and also took care of the behind the scenes details as well. More
by AKATRINA17
Employees Worked With
