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Jim Ellis Mazda Marietta
Marietta, GA
2,033 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,033 reviews
September 17, 2019
Oil change took 3 hours! Ridiculous Appointment was scheduled early for a oil change and it turned into replacing a tire. Ended up not getting a tire replacement and it took 3 hours! T Appointment was scheduled early for a oil change and it turned into replacing a tire. Ended up not getting a tire replacement and it took 3 hours! Tire had to be ordered. Went back to get tire replaced and it took the almost 3 hours again! Just a tire!!!! Never experience this type of service at Jim Ellis Mazda before. More
by KANICKAE33
Verified Customer
Helpful September 16, 2019
Nice showroom and knowledgeable salesperson Enjoyed the experience after multiple visits to multiple dealerships in search of the right car. Got it CX5. Great on Highway and steep gravel road Enjoyed the experience after multiple visits to multiple dealerships in search of the right car. Got it CX5. Great on Highway and steep gravel road where AWD is required Salesman. Ivan Don More
by dedwards9
Employees Worked With
Ivan. Tos
September 16, 2019
Outstanding! I've met the most, high-level outstanding people at Jim Ellis on S. Cobb. The interactions and communication was awesome, best experience in my life. I've met the most, high-level outstanding people at Jim Ellis on S. Cobb. The interactions and communication was awesome, best experience in my life. More
by aretha_grove
Employees Worked With
Mr. Chris. Mr Harvey, Roosevelt Standifer
September 15, 2019
I always go back Despite another Mazda dealership being much closer to me, I have purchased 3 Mazdas from Jim Ellis Marietta Mazda and continue to go back for any majo Despite another Mazda dealership being much closer to me, I have purchased 3 Mazdas from Jim Ellis Marietta Mazda and continue to go back for any major service issues. They always have great customer service. I highly recommend! More
by lisaeb187
Employees Worked With
September 14, 2019
I am a very satisfied customer and would love to back!! I had an awesome experience from the very beginning, I didn’t feel pressured or harassed to purchase my vehicle. Everyone was very pleasant and profe I had an awesome experience from the very beginning, I didn’t feel pressured or harassed to purchase my vehicle. Everyone was very pleasant and professional! More
by egreene04
September 13, 2019
Best 4 star Repair could not b fixed, new engine needed, parts taken off @ no charge, Jimmy @ service could not have been better, that type of service is WHY I AM Repair could not b fixed, new engine needed, parts taken off @ no charge, Jimmy @ service could not have been better, that type of service is WHY I AM A JIM ELLIS CUSTOMER- purchased 4 cars there already!! Bob McCarthy More
by MCCA1318
Employees Worked With
Doug Aldridge
September 13, 2019
Not a very good place to get a Vehicle diagnosed or inspectd Took a Mazda Speed3 to get it inspected for a sound it made. They couldn't figure out the exact issue, they said could be a couple of things could be Took a Mazda Speed3 to get it inspected for a sound it made. They couldn't figure out the exact issue, they said could be a couple of things could be wrong. The first recommendation was to change some parts. Bought the parts from MAZDA, Changed it and the vehicle still made the sound. Took it back to Mazda again to show them. And they wanted to charge me again to check for the sound AGAIN. More
by A.P
Employees Worked With
Dont know
September 13, 2019
Professional snd Courteous In for routine servicing on Miata. Went well. The employees are Professional and courteous. The waiting room very comfortable. The snacks could be mo In for routine servicing on Miata. Went well. The employees are Professional and courteous. The waiting room very comfortable. The snacks could be more varied. More
by BOBINGLE
September 12, 2019
Listening Great attention listened and resolver the problem effectively. Happy with service. Good to have a loaner car similar to my own car. Will be back. Great attention listened and resolver the problem effectively. Happy with service. Good to have a loaner car similar to my own car. Will be back. . More
by susanacapper
Employees Worked With
September 10, 2019
Overall great service. Doug, the Service Advisor did an outstanding job and he is the main reason I returned. Very professional and worked hard to ensure my satisfaction. He Doug, the Service Advisor did an outstanding job and he is the main reason I returned. Very professional and worked hard to ensure my satisfaction. He helped to come to a satisfactory answer to address my situation and followed through to the end. More
by eunos814
Employees Worked With
Doug Aldridge
