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Jim Ellis Mazda Marietta
Marietta, GA
2,148 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,149 reviews
December 31, 2019
Easy and friendly The sales folks here are great, wouldn't hesitate to go back. Took several test drives over several days and they were great throughout. Ended up gett The sales folks here are great, wouldn't hesitate to go back. Took several test drives over several days and they were great throughout. Ended up getting the deal I was looking for and am very pleased. More
by TT
Verified Customer
December 27, 2019
I am so unhappy and cannot wait to get rid of my Mazda. I have tried to get in touch with the dealership manager and never got a call back. It was frustrating . Getting rid of my mazda I have tried to get in touch with the dealership manager and never got a call back. It was frustrating . Getting rid of my mazda More
by SOFEANNY2
Employees Worked With
December 26, 2019
They took great care of me and my car! Even though they were busy I was in and out in an adequate amount of time. The amenities are great while you wait. Staff is friendly, personable and c Even though they were busy I was in and out in an adequate amount of time. The amenities are great while you wait. Staff is friendly, personable and courteous. More
by mandi snow
Employees Worked With
December 25, 2019
Was supposed to fix and replace my under warranty car batter Car ended up back at a different mazda service department within a week of leaving this place. My vehicle was purchased brand new from jim ellis mari Car ended up back at a different mazda service department within a week of leaving this place. My vehicle was purchased brand new from jim ellis marietta in 2017 and was under warranty when I called about the dangerous stalling/electrical issues it was having with my mazda3. They tried to give me the run around on fixing it as well when the car only had 20000 miles on it. Any new vehicle these days comes with a 36k mile btb warranty, im not stupid like I was treated. I have purchased all of my cars from jim ellis but was very disappointed with the way they treated my situiation and the level of service was less than what id expect and have come.to know from them. My car was stalling when in drive, very dangerous. More
by JACQUELYNSAUNDERS
Employees Worked With
Keith Paulk
December 24, 2019
Overall Professional and Great Experience Overall a great experience. Relatively quick, professional, and attentive to detail. I had a wonderful experience and would take my vehicle to this se Overall a great experience. Relatively quick, professional, and attentive to detail. I had a wonderful experience and would take my vehicle to this service center again. More
by eren.cuneydi
Employees Worked With
Doug Aldridge
December 21, 2019
A happy buying experience Professional, knowledgeable sales people along with sales management which allowed us to purchase a car that suited our needs. Mazda is a great value Professional, knowledgeable sales people along with sales management which allowed us to purchase a car that suited our needs. Mazda is a great value when compared to other cars within the class. If you are looking for a car, check out Mazda and Ellis Marietta. Roosevelt had great patience explaining the car's features and benefits. We would purchase a car from him again as well as recommend him to friends. More
by KAZMIERT
Employees Worked With
Other Employees :
Tos Chesson, Harvey Newland, Daryl NeSmith, Roosevelt Standifer
December 20, 2019
Great Everyone was helpful and professional throughout the sale. I would recommend this dealership based on the service I received. The price was inline wit Everyone was helpful and professional throughout the sale. I would recommend this dealership based on the service I received. The price was inline with the true value of your car. More
by JKRUMPER
Employees Worked With
Feroze Iqbal
December 19, 2019
Great service! I always get great service here and i love the waiting area. The location is convenient for me. There is nothing else to say about the service. P I always get great service here and i love the waiting area. The location is convenient for me. There is nothing else to say about the service. Please shorten the minimum amount of words required. More
by DANCINJEAN
Employees Worked With
December 17, 2019
Good service as always As always service was completed promptly and I was kept informed of progress and suggested service for future visits. Doug set the appointment, expl As always service was completed promptly and I was kept informed of progress and suggested service for future visits. Doug set the appointment, explained what was needed and made sure I was all set. More
by dcdjed
December 15, 2019
Multiple issues with a new car I bought a 2018 Mazda 6 in March of 2019, and have had nothing but problems since then. I have been back to the dealer no less than 10 times already, I bought a 2018 Mazda 6 in March of 2019, and have had nothing but problems since then. I have been back to the dealer no less than 10 times already, and after fixing an infotainment problem, just got a radar sensor and AT transmission issue pop up. Is it the car? Is it the service center? I just don’t know More
by Repeat owner
Employees Worked With
