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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
May 22, 2019
New CX-5 Great experience. Hilton was fantastic! Informative, knowledgable, and patient. Made the experince for my daughter and her first car memorable. Th Great experience. Hilton was fantastic! Informative, knowledgable, and patient. Made the experince for my daughter and her first car memorable. Thanks for everything. thanks for everything More
by keithlamberson
Verified CustomerEmployees Worked With
May 21, 2019
Excellent Service Dominic did a great job from sharing inventory , to answer all the questions. He was kind, knowledgeable and was following up even after sales. Good j Dominic did a great job from sharing inventory , to answer all the questions. He was kind, knowledgeable and was following up even after sales. Good job Dominic More
by mohdmaaz
Employees Worked With
Dominic Cutt
May 21, 2019
Service I told my vehicle in for service last minute as I was able to get a last minute vacation day. Although extremely busy they were able to get me in and I told my vehicle in for service last minute as I was able to get a last minute vacation day. Although extremely busy they were able to get me in and service my vehicle. They did a great job and I was very pleased! More
by Koldham
Employees Worked With
Josh
May 21, 2019
They'll lie to you to get that big paycheck I won't go into the nitty gritty of details, but to sum things up: we brought my car to Jim Ellis Mazda in Marietta for repairs. We knew the exact rep I won't go into the nitty gritty of details, but to sum things up: we brought my car to Jim Ellis Mazda in Marietta for repairs. We knew the exact repair that was needed. After discussing all these details with Jeremy, he advised we leave my car with them. No loaners were available, but no big deal. The next day, I get a phone call stating that what we thought was the issue was inaccurate & that my car would need an entirely brand new transmission, a grand total of $6,000. The was some annoyance in the tone of Jeremy's voice while dealing with us & our questions of how they came to that solution, a sort of "you don't know better than us, the Mazda dealership" tone. We decide to take my car to a 2nd Jim Ellis dealership in Atlanta, for a second opinion. This dealership agreed with our diagnosis, confirmed for us that my transmission is perfectly fine, repaired my car in 2 days, and now I have a perfectly running vehicle, which didn't cost me $6 grand to fix. So, long story short, shame on Jim Ellis Mazda of Marietta for trying to swindle someone. Thankfully for us, we know a few things about cars. I just feel bad for the poor sap that doesn't & gets taken for a ride by these individuals. More
by boze.k
Employees Worked With
Jeremy
May 21, 2019
Communication and underhandedness I was told that my first payment would be paid for if I gave them $1000 down which I did not want to do. I was told my first payment was due May 27th I was told that my first payment would be paid for if I gave them $1000 down which I did not want to do. I was told my first payment was due May 27th so I wouldn’t owe any money until June 27th. When I was about to leave the lease manager told me I hadn’t signed something and I said I had, but it didn’t make a difference. Now I have a letter that says my lease was filled out wrong and guess what? It’s the lease term portion. Needless to say I am going to have to come up with a payment this month and I wasn’t planning on it. I have just switched from a long time Toyota person to Mazda, but already I will never buy another Mazda and I will certainly never go to Jim Ellis again. All for $319 dollars. More
by Ratings
May 16, 2019
Friendly service with timely updates Mr. Goines was my service representative and explained service items needed now as well as those that could be performed at a later date, which helped Mr. Goines was my service representative and explained service items needed now as well as those that could be performed at a later date, which helped in budgeting. He also kept me informed of the status and was friendly and professional in doing so. More
by ap
Employees Worked With
May 16, 2019
Friendly, clean I had an appt and they got right to work. Mr Goins was friendly and professional. If you all were located somewhere with less traffic, I would conside I had an appt and they got right to work. Mr Goins was friendly and professional. If you all were located somewhere with less traffic, I would consider purchasing a new Mazda! More
by MsSteela1
May 15, 2019
Cool! Price is reasonable and nice staff! Malcolm is a good man, I enjoy talking with him and the process of neogtiating with them. Good experience there Price is reasonable and nice staff! Malcolm is a good man, I enjoy talking with him and the process of neogtiating with them. Good experience there More
by zh37922
Employees Worked With
Malcolm Stokes
May 14, 2019
Awesome place with awesome people ! I purchased my first car Mazda CX5 here and I was taken care well by Daryl and Tos . The amazing duo made my purchasing easy and provided a wonderful I purchased my first car Mazda CX5 here and I was taken care well by Daryl and Tos . The amazing duo made my purchasing easy and provided a wonderful exoeriende. More
by rikkavivek
Employees Worked With
Daryl NeSmith
May 13, 2019
Best car buying experience! Making the 63 mile trip to Jim Ellis Mazda in Marietta was well worth the trip. Mike did an excellent job helping me with my questions and concerns th Making the 63 mile trip to Jim Ellis Mazda in Marietta was well worth the trip. Mike did an excellent job helping me with my questions and concerns through email and phone conversations. This made the process super smooth and painless when I arrived at the dealership. Thanks Mike, this was the best car buying experience I have had! More
by cjphilli1
Employees Worked With
