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Jim Ellis Mazda Marietta
Marietta, GA
2,148 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,149 reviews
April 17, 2019
Great service The service department at Jim Ellis Mazda Marietta is GREAT! This is my 2nd Mazda and have taken both to the Jim Ellis Mazda for service. I have used The service department at Jim Ellis Mazda Marietta is GREAT! This is my 2nd Mazda and have taken both to the Jim Ellis Mazda for service. I have used the same advisor, Eddie, who makes each trip to the service department very pleasant. The thought of going to another mechanic has NEVER crossed my mind since the department is very honest, and personable. More
by Nicole
Verified CustomerEmployees Worked With
April 17, 2019
Flat tire I have been coming to Jim Ellis for service for four years now. I have always really enjoyed coming there and have felt taken care of by the technicia I have been coming to Jim Ellis for service for four years now. I have always really enjoyed coming there and have felt taken care of by the technicians but yesterday I had a very poor experience. I found a nail in my tire that was causing a leak. When I first called to make an appointment I was told that I would have to wait until the next week. My tires are under warranty there so I called again and was able to get an appointment that day. Once I arrived it took 2.5 hours to replace my tire and I was not told that my tire had been replaced and was no longer under warranty until the end of the visit. I was not told under after the work had been done that I would be paying $180 for a new tire. More
by BRITTANYCQUIGLEY
Employees Worked With
Don’t remember
April 16, 2019
Great service Everything was great including the waiting areas and the coffee. Would recommend this store to anyone. Thanks for the continued great work you all do. Everything was great including the waiting areas and the coffee. Would recommend this store to anyone. Thanks for the continued great work you all do. More
by JENORRIS47
Employees Worked With
Doug Aldridge
April 16, 2019
Outstanding Service No appointment, no problem! Jim Ellis Service Department (Doug) accepted the challenge and repaired my CX-5 in just over an hour. Washed and vacuume No appointment, no problem! Jim Ellis Service Department (Doug) accepted the challenge and repaired my CX-5 in just over an hour. Washed and vacuumed my vehicle as well. I drive 40 miles one-way in Atlanta traffic to Jim Ellis Mazda - Marietta for all of my Mazda concerns. Flawless business plan Mr. Ellis! Thanks! More
by DENTWALAN
Employees Worked With
Doug Aldridge
April 16, 2019
Good experience Everyone was pleasant and friendly, even those who were not directly dealing with us. The transaction went smoothly and as quickly as possible. Mike w Everyone was pleasant and friendly, even those who were not directly dealing with us. The transaction went smoothly and as quickly as possible. Mike was especially friendly, thorough, efficient, and informative. I have no complaints. More
by skt
Employees Worked With
Other Employees :
Daryl NeSmith, Roosevelt Standifer, Nestor Diya
April 15, 2019
regular Service visit I didn't have an appointment scheduled and just drove up. I was expecting the car to be there due to this reason all day long... I was pleasantly sur I didn't have an appointment scheduled and just drove up. I was expecting the car to be there due to this reason all day long... I was pleasantly surprised that I received a call around lunch time informing me that my car is ready for pick-up. More
by JUERGEN.MAIBOHM
Employees Worked With
Doug Aldridge
April 15, 2019
Warranty issue The dark grey rims of my Mazda 6 were chipped. Mazda offered to have them redone by a local wheel/rim.company. the color is a bright silver now, not m The dark grey rims of my Mazda 6 were chipped. Mazda offered to have them redone by a local wheel/rim.company. the color is a bright silver now, not my favorite. But Mazda is looking into obtaining dark grey ones, like the original ones. I appreciate all the service they provide. This dealer goes the extra mile. Thank you More
by irma.geurts
Employees Worked With
Doug Aldridge
April 15, 2019
Excellent Eddie is outstanding. Very courteous and professional. He is a pleasure to work with and we always ask for him. Thank you for everything. Regards Eddie is outstanding. Very courteous and professional. He is a pleasure to work with and we always ask for him. Thank you for everything. Regards More
by ADYMANUS
Employees Worked With
April 15, 2019
Prompt service and professional service people Excellent experience . I will be back to use this Mazda dealership again . I will be sure to recommend your facility to my friends and family, as well Excellent experience . I will be back to use this Mazda dealership again . I will be sure to recommend your facility to my friends and family, as well . More
by KEHOE1
April 15, 2019
Trusted service. Always receive good service and advice. Eddie Goines is always so helpful and courteous. I trust the service I receive at this dealership and would Always receive good service and advice. Eddie Goines is always so helpful and courteous. I trust the service I receive at this dealership and would recommend them to anyone. More
by PPORTER0
Employees Worked With
